Stephanie Bates Email & Phone Number

Los Angeles, California, United States

Create, process, and facilitate negotiations on over 1,200 artist and vendor contracts per year. Work closely with the Director of Safety and Security to refine company policies and practices across four venues to reduce and eliminate risks and insurance claims. Created tracking system to better monitor and respond to patron and employee claims and concerns.

Greater Los Angeles, California, United States

Schedule, book, and manage daily and weekly testing schedules of employees and guest artists and crews across four venues. Create testing, mitigation, and response plan for student residential camp that housed over 100 students from multiple states and countries. Manage inventory of test kits, masks, and other PPE essentials for Walt Disney Concert Hall.

Greater Los Angeles, California, United States

Greater Los Angeles Area

I assist with the entire Presentations Department at the LA Phil to present all non-classical concerts at the Walt Disney Concert Hall, Hollywood Bowl, and The Ford Theatre during the LA Phil seasons. My primary focus is as an assistant to the Vice President, Presentations and General Manager of the Hollywood Bowl. Within this role I manage Artist.

Stevenson Ranch, CA

• Manage and approve school calendar for all functions and events including outside community groups, movie and television filming, and on campus sports and activities
• Act as liaison for all outside groups using a campus facility by providing policies and procedures specific to the venue, facilitate walk throughs, confirm equipment availability, and act as facility host as needed
• Supported pilot group for moving to digital facility management system.
• Work with Plant Manager to assign overtime shifts to custodial and theatrical staff
• Assist Assistant Principals and other staff with planning and execution of graduation ceremony, open house, freshman orientation, and special programs
• Manage personal calendars for four Assistant Principals

Santa Clarita, CA

• Collect, review, and process lunch applications
• Communicate with parents and site personnel regarding required information while utilizing discretion and knowledge of laws, contracts, regulations, and procedures
• Prepare and mail determination letters
• Conduct yearly verification process and verification for cause
• Update and maintain central database (FRAM) in regards to lunch applications
• Scanning of documents and receipts for electronic storage

Newhall, CA

• Created report comparing students’ testing and grades with school, state, and national averages for presentation on effectiveness of music education. Assisted in the organization and execution of “Rampage”, a high.
• Managed student and alumni databases using FileMaker Pro
• Assisted in planning and executing group trips (up to 125 students and adults), including booking of flights, hotels, and restaurants
• Collaborated with Treasurer and Trip Coordinator to create budgets for trips and ensure accurate financial accounting of all travel
• Created itineraries, agendas, programs, invitations, and paper media for meetings, concerts, and events
• Proofread all documents for internal and external distribution from directors

Anaheim, CA

• Was promoted to Full Time VIP Hostess within first year. Worked with multiple high profile guests for private tours, company events, and grand openings while providing highest level of confidentiality and discretion.
• Managed schedule for high profile guests while on tour including booking of meals and entertainment
• Worked in in multiple locations with duties including inventory, mailing items to guests, and database management
• Cash management (utilizing multiple services)
• Handled customer comments and concerns
• Memorized scripted tours and information about the entire resort

Santa Clarita, CA/Indianapolis, IN

• Managed safe, bank runs
• Checked employees in and out for shifts
• Inventory
• Ran drive thru
• Created drinks for customers, coffee master (highest knowledge of products)
• Ran cash register

Indianapolis, IN

• Increased participation in fall events by creating a new classification system for competitions that was instituted nation-wide. Assisted in planning and operations of large scale national events for high school.
• Created a system to manage information for over 10,000 participants
• Maintained multiple databases
• Answered a multi-line phone system
• Extensive travel for operations of national competitions and conventions
• Assisted with exhibitor requests during Grand National Championships

Associate Of Arts (A.A.), Theater Performance

Certificate, Project Management, In Progress

Introduction to Project Management and preparation for Project Management Professional (PMP) certification.