Stephanie Chen Kwok Email & Phone Number

Salt Lake City, Utah, US

Salt Lake City, Utah, US

New York, NY, US

• Assist with media planning on the Theatrical Account for Warner Bros
• Collaborate with New York media buyers team to achieve client needs by overseeing all approvals and requests
• Manage Cable and Network schedules through the entirety of Pre-Awareness to Chase flights
• Compile and edit weekly media plan packets for clients, including all Network, Cable, and Canada schedules, radio plans, Out-of-Home plans, Interactive Media plans, Competitive Movie Releases calendars, sponsorship.
• Work with the Out-of-Home team to execute Out-of-Home strategy within LA and NY regions

• Execute onsite coordination and management of the entire wedding day
• Lead site walk through and rehearsal ceremony preparation
• Maintain all coordination and communication with vendors and venue staff on the wedding day
• Create a comprehensive wedding day timeline specific to each couple and review all vendor contracts to ensure accuracy and cohesion with client needs

• Work directly with coordinator, bride, and groom to improve and streamline last-minute wedding day operations
• Assist with the planning and execution of wedding day schedules
• Act as primary point-of-contact during wedding day for coordinator, bride and groom, bridal party, bride and groom’s family, and entertainment and catering staff
• Work closely with vendors on wedding days (verifying arrivals and departures, monitoring wedding day schedule progression)
• Oversee reception setup and details and vendor execution

Minneapolis, MN, US

• Manage day-to-day operations of an $84 million dollar a year store from opening to closing shifts
• Operate as acting store manager on a day-to-day basis in terms of payroll allocation, guest and vendor issues, scheduling conflicts, and storewide planned and unplanned process and operational changes
• Plan and execute salesfloor transitions, product setups, and merchandising direction
• Mentor and promote team members and team leaders to reach the next level through consistent talent management and project delegation
• Conduct interviews throughout the year to drive for store productivity
• Lead the store team through 4th quarter execution through Black Friday planning, holiday transitions, and seasonal employment

Columbus, OH, US

• Oversaw stockroom operations in compliance with company standards
• Trained new associates on merchandise flow and stockroom procedures
• Delivered exceptional customer service in the fitting rooms by maintaining a fun, clean, and exciting environment
• Effectively opened and closed the store in an orderly manner

Tustin, CA, US

• Conducted market research in child development and beauty and cosmetic industries
• Participated in weekly status meetings
• Worked closely with the CEO and partners in client meetings

• Designed and implemented an entirely new surgery scheduling system using Microsoft Office and GoogleDocs
• Improved scheduling procedures and efficiency and increased weekly surgery quota
• Responsible as point of contact for patients, attorneys, insurance adjusters, and hospital and surgery center staff
• Led extensive training for assistants in the surgery scheduling process, office administrative functions, medical and legal terminology relating to surgical procedures, and protocol in regards to patient relations

US

• Maintained and adjusted client records in company data systems
• Assessed and organized monthly profits of sales agents
• Facilitated the efficiency of client telecommunications
• Catalogued client applications, information, and projected activity