Stephanie (Fasold) Colleton Email & Phone Number

New York, NY, US

San Francisco, California, US

Own and optimize relationships with Iterable’s highest-value enterprise customers. Develop strategic multi-threaded relationships with a variety of stakeholders in each organization. Unlock the value of Iterable, demonstrate ROI, identify KPIs, optimize martech integrations and drive platform adoption, customer retention and expansion. Problem-solve for.

San Francisco, California, US

- Achieved a 100% renewal rate on a book of enterprise-level customers with a total ARR of $2.7M - Acted as a subject matter expert for a new feature. Supported CSMs that were learning about this newer medium and hosted user groups to train customers.- Took a leadership role in synthesizing information on industry changes and developed playbooks for our.

Boston, Massachusetts, US

Owned sales opportunity pipeline and customer success model for the Professional Services team. As a member of the department’s leadership team, provided direction for department goals and resource capacity planning.- Owned customer success lifecycle improvements such as sales-to-service handoff, reducing redundancy, implementing efficiencies, leveraging.

Boston, Massachusetts, US

Led sales and customer success for innovative data optimization products developed by Agile Labs team.- As a team lead, defined team goals and developed the team's operating system. Hired, onboarded and managed sales enablement managers and solution architects.- Created and evolved the service design blueprint from sales-to-service handoff through data.

Boston, Massachusetts, US

Worked collaboratively with top email marketers across a variety of industry verticals to develop strategic and actionable solutions that improved email program ROI and deliverability.- Delivered over 150 strategic email marketing consulting projects. Clients included Bank of America, Charles Schwab, Southwest Airlines, Travelers and Williams-Sonoma.

US

Directed e-commerce marketing strategy. Managed full lifecycle development of web and email products.- Directed launch of new business model projected to generate $10 million in incremental annual revenue- Spearheaded development of measuring and tracking methodologies to evaluate success of website and email enhancements. Managed vendor selection and.

New York, NY, US

Defined overall strategy and requirements for products within the Entertainment and Sports channels.- Directed website redesign which drove a 170% increase in usage and 25% increase in revenue - Increased email subscriber base 500% by directing strategy, deployment and the email vendor relationship

Dublin 2, IE

Consistently orchestrated successful software deployment and business integration for client’s largest customers. Supervised a team of both client and Accenture resources and led team to exceed year-end goals. Distributed customer assignments, monitored productivity, provided performance appraisals and trained new team members.

Ba, International Studies

Education record