- Established consistent site-wide branding guidelines.- Revamped platform dashboard through establishing a new layout and developing original analytics widgets.- Optimized the form builder layout for the company's user demographic.- Redesigned the client profile page for both desktop and mobile, including a fully interactive prototype of the design in Figma.- Enhanced the design of the client list view to enable more productive client profile management.

- Led redesign of a high-touch feature; developed project specifications, created mocks/prototypes using the Material UI Framework, developed and conducted a UX research plan for solution validation- Developed marketing strategy for a new company initiative; conducted competitor research, created marketing materials for clients using Figma, and facilitated marketing brainstorming sessions- Conducted a comprehensive UX audit of the company’s applications to identify usability issues and… Show more - Led redesign of a high-touch feature; developed project specifications, created mocks/prototypes using the Material UI Framework, developed and conducted a UX research plan for solution validation- Developed marketing strategy for a new company initiative; conducted competitor research, created marketing materials for clients using Figma, and facilitated marketing brainstorming sessions- Conducted a comprehensive UX audit of the company’s applications to identify usability issues and their severity Show less

- Directed launch of new company product; created product trailer using DaVinci Resolve, created Product Hunt listing that resulted in ~200 upvotes, organized and hosted release day presentation with 50+ bioscience leader attendees, resulting in 10+ client consultation meetings - Created custom wireframes and rapid prototypes for potential clients using Figma, as well as led demonstration of prototypes during client meetings - Redesigned company static site with custom illustrations… Show more - Directed launch of new company product; created product trailer using DaVinci Resolve, created Product Hunt listing that resulted in ~200 upvotes, organized and hosted release day presentation with 50+ bioscience leader attendees, resulting in 10+ client consultation meetings - Created custom wireframes and rapid prototypes for potential clients using Figma, as well as led demonstration of prototypes during client meetings - Redesigned company static site with custom illustrations, animations, and CMS collections on Webflow Show less

- Designed high-fidelity wireframes, UX prototypes, and SVG graphics for new UI portal features using Figma- Introduced new feature to client portal to solve a long-time scalability issue, allowing user interface to support thousands more deliveries for big-ticket clients - Reworked company branding and added CSS animations via Webflow to increase quality of static site- Created a fully interactive admin portal prototype from scratch; designed to fit new company branding and… Show more - Designed high-fidelity wireframes, UX prototypes, and SVG graphics for new UI portal features using Figma- Introduced new feature to client portal to solve a long-time scalability issue, allowing user interface to support thousands more deliveries for big-ticket clients - Reworked company branding and added CSS animations via Webflow to increase quality of static site- Created a fully interactive admin portal prototype from scratch; designed to fit new company branding and increase functionality for logistics team- Designed high fidelity wireframes of new company initiative to present to investors in updated pitch deck Show less

- Completed audit of clients’ website design/SEO, social media presence, and use of branding- Developed a digital transformation plan using information gathered from audit and clients’ Google Analytics- Created high-fidelity wireframes to improve SEO of clients’ website using Adobe XD- Created graphics for social media marketing campaigns using Adobe Photoshop- Facilitated conversation with clients as communication lead to gain feedback on deliverables

- Used Postman and manual testing to find software bugs and verify software quality of tech debts - Tested UI accuracy of newly implemented features with InVision to verify correct execution - Recorded findings and test cases on JIRA and TestRail to increase quality of documentation on software bugs- Assisted Client Services department in website builds for large clients—responsibilities included editing HTML, testing websites for bugs, and exporting clients design assets in Adobe… Show more - Used Postman and manual testing to find software bugs and verify software quality of tech debts - Tested UI accuracy of newly implemented features with InVision to verify correct execution - Recorded findings and test cases on JIRA and TestRail to increase quality of documentation on software bugs- Assisted Client Services department in website builds for large clients—responsibilities included editing HTML, testing websites for bugs, and exporting clients design assets in Adobe InDesign Show less

- Responsible for running events and coordinating banquet hall servers - Reported information to company owner by writing concise summary reports about event