Stephanie Lawrence Email & Phone Number

Olympia, Washington

Shelton, Wa

• Product merchandising: Use a Hallmark-issued, hand-held mobile device to replenish, straighten and track inventory of Hallmark products. This could include products placed inside the Hallmark department or within other areas of the store.• Store employee and customer interaction: Interact in a professional manner with store employees, store management and customers • Department Remodels and Resets:• Be a part of an installation team and work on activities to include, but not limited to, building Hallmark fixtures, moving card departments, installing fixtures and product and remodeling card

Shelton, Washington

Works with the Activity Coordinator to facilitate the daily activities and events at the Center; Evaluates Senior Center services and programs and submits recommendations; . Assists in the development and implementation of a Strategic Plan of goals and objectives; and review policies and procedures; Maintains current knowledge trends and advancements in senior center programming, planning, and implementation; Demonstrates computer skills and ability to learn and use programs used by the Center; (Word, Excel, Publisher, Constant Contact, My Senior Center) Plans, organizes, assigns, reviews, evaluates and directs the work of staff Authority to hire or dismiss employees with justification and consultation with the Board; Ensures that the Center is opened, closed, and staffed in accordance with established hours and days; Participates in the administration of an assigned budget; assists the bookkeeper, Verifies payroll, and countersigns checks with the executive officers of the board; Participates in the development and submission of grant writing to seek grant funding sources, and is a permanent member of the fundraising committee;. Coordinates with community agencies to provide services at the Center, such as legal, public, safety, health, social, mental, and educational courses or programs that serve the individual needs of seniors.. Coordinates with Senior Services staff to provide noon meals;. Observes, reports, and follows up on building repair and maintenance; Responsible for outside meetings, seminars, community promotion and goodwill, etc; Responsible for the marketing of MCSAA by designing marketing material, purchasing advertising space, coordinating news releases, and speaking to community and social groups; Promotes interest in Center programs and activities using flyers, displays, a newsletter, and the media: including Facebook, our website, and email;

Shelton, Wa

- arranges and coordinates most Center activities, classes, Friday senior lunches, day van trips, holiday/seasonal decorating and parties, and other events. This includes preparation of materials, posters, sign-up sheets; accurately preparing budgets, handling money; and interaction with suppliers. - recruits, supervises and recognizes Center volunteers: receptionists, hosts, Friday senior lunch teams, center bulk mailing teams to print and prepare the Center newsletter or other mailings, various volunteers that restock the coffee bar, refreshment refrigerator, and bathrooms, and fundraisers. - works with other staff or volunteers to maintain our data base for membership and activities reports. - is directly responsible for the opening and/or closing of the Center, ordering Center supplies, the general cleanliness of the Center and storage areas; and the physical room set up of Center events that includes lifting and/or moving tables, chairs, mobile room dividers, and occasionally audio-visual equipment. - is responsible for supporting the Executive Director by coordination of projects, activities, classes, speakers, workshops, and trips set-up by the Executive Director. This coordination includes: coordination of finances and details of casino trips and weekly movies at Shelton Cinema, Center van trips and other off-site events, and special projects; interaction and preparation of materials for van drivers, casinos, and persons leading activities and classes at the Center. - Is responsible for the recruiting, training and support of the volunteer staff. Administers background checks and manages the volunteer database. Works to recognize and award volunteers for their hard work and service to the Organization.

Bremerton, Wa

Requires extensive experience and management skills. Duties include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Extensive software skills, as well as Internet research abilities and strong communication skills. Selecting office vendors and supervising purchasing processes, directing mailroom and maintenance staff, and coordinating regular building safety checks and ergonomics training for staff. Coordinates various office support services, including purchasing and facilities management. Requires strong communication skills and some accounting knowledge. May include supervision of office administrative staff. Some HR responsibilities. Helping with trade show and event planning, creating or updating presentation software files, tracking budgets and expenses, and communicating with external creative service providers. Also involved in monitoring activity and posting content for organization's social media channels.

Shelton, Washington

Acts as liaison to large, commercial accounts leading to their satisfaction and business growth. Meets and achieves Client and Company objectives by maintaining full distribution and ensuring signage is in place and the placement of new items at all assigned stores. Maintain schematic standards and integrity through consistent communication with Retail Supervisor and other retail personnel. Marketing new items and placement to clients. Hang shelf signs, place coupons and assemble displays as directed. Strong analytical and research skills. Flexible and adaptable, able to change and alter according to changes in projects or business environment and able to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines. Excellent written communication and verbal communication skills. Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines. Ability to understand and follow specific instructions and procedures. Excellent computer skills and Internet usage

Telecommuting Position

Gathered information, assessed problems and submitted detailed confidential reports for 18 companies. Created newsletters and marketing material via desktop publishing software. Planned and organized incoming requests for materials. My qualifications allowed me to complete individual jobs or multiple stage projects. I often received job data via the internet but occasionally receive packages of job related material to coalesce. I worked with numerous details in a busy environment to complete jobs before the deadlines. I utilized Microsoft Office, Outlook, Excel and Adobe on a regular basis. I have achieved a Gold Certification due to my training and accomplishments.

Washington/Idaho

I coordinated teams to accomplish retail construction projects throughout Washington & Idaho. I reviewed reset procedures, developed job lists, determined manpower requirements, assigned tasks within the teams based on individual abilities and effectively communicate the project goals to my team. I Used a variety of software including Microsoft Office Suite to manage up to 15 ongoing projects a month in up to 62 locations throughout WA and ID. My crews consistently completed projects on time and under budget. I assisted with dismantling or re-configuring current displays and sets; assembling fixtures such as lighting, ceiling fans and mounting signing and walls. We used Planogram schematics to re-set product and shelving. I used a handheld device for inventory, labels and other duties as necessary. Used a variety of software including Microsoft Office Suite to manage up to 15 ongoing projects a month in up to 62 locations throughout WA and ID. I communicated with at least 75 Store Management, 6 Store Support and numerous Store Personnel plus our 5 immediate Company Management to ensure that we are on the same page, projects run smoothly and, in the event of a challenge, the projects get completed to the satisfaction of everyone.

Tukwilia, Wa

I helped our team merchandise the store from the ground up. I ensured that payroll expenses were in line with budget. I carried out supervisory responsibilities including training employees; planning, assigning, and directing work; rewarding and disciplining employees; addressing complaints and resolving problems. I coached our team to meet or exceed sales goals every day: in 70 days of sales, we met or exceeded our planned goals 68 days. Overall our store achieved sales 32.13% over the goal Headquarters had planned for the season! Out of 42 stores in our zone, we were 4th in % sales over plan with only 1.46% between us and the 3rd place store! We also had some of the lowest Loss #'s in the Zone! I worked the POS register to process many transactions including returns and assisted customers with selecting the right items for their needs. I assisted the team to dismantle the store completely in four days. I managed the office supplies and facilitated their clean and organized storage. Developed a database to track individual employee donations raised and overall donations raised for the store.

Federal Way, Washinton

I managed a computerized telephone system and responded to customer service inquiries as well as complaints. I met quality and service standards for 3000+ calls a month. I won several awards for call volume & call quality .by keeping my calls metrics within the established parameters. I gathered information by asking appropriate questions and utilizing listening skills. I researched issues, then resolved inquires and documented solutions to every call. I communicated appropriate options for resolution tactfully. I reviewed customer bills and explained billing procedures. I assessed customer needs and informed them about customer specific products, services and billing options. I assisted with troubleshooting devices to resolve issues and alleviate malfunctions. I provided functional guidance, training, assistance and troubleshooting to support others.

Lubbock, Texas Area

I was responsible for maintaining excellent customer service at the front lanes and on the sales floor. I worked with the store manager to determine the schedule vs sales forecast. I communicated with teams to ensure that our goals were clear and everyone was striving to attain them. I computed the cash register receipts, balanced the cash drawers, verified safe totals, tallied the store sales and made bank deposits. I made initial assessments of applicants, routed and filed their applications with the appropriate department. I answered a multiple line phone system to answer questions and utilized the Public Address system for regular announcements and specialized pages. I worked with Microsoft Office Suite daily for scheduling, email, and training.

Lubbock Texas

I was bookkeeper for The Cub Scout Pack. I organized membership rosters, planned training, goals and activities. I designed activities to teach Cub Scouts while still being fun and entertaining. I set fundraising goals based on planned activities, current enrollment and projected growth. Planned and organized events. Managed annual membership invoices for 20 Scouts. Maintained mailing lists for the pack. Designed flyers, brochures and posters and managed a contact database. Worked with 45 Parents, 15 Donors and 8 Scout Leadership to maintain a cohesive program. Built and maintained the Pack Web page. Developed plans for Fundraising, marketing and recruitment. Planned the Annual Blue & Gold Banquet. As The Boy Scout Round Table Commissioner, I managed details for meetings and maintained event calendars for the commission. Designed signs and posters for Monthly meetings and workshops. Developed and taught workshops for 64 Scout Leaders to help Scouts set goals and earn Badges. Maintained confidential licensing records that were filed and archived as necessary. Attended monthly meetings and recorded and distributed minutes afterward to 80 Leaders. I trained Scout Leaders to plan fun, entertaining activities that would encourage Boy Scouts to obtain their merit badges and continue on to become Eagle Scouts. I coached Leaders to help the Scouts set and achieve their goals. As a Venturer Leader I facilitated the Young Adult's management of their program and activities by coaching them to complete projects and attain goals. I worked with the Venturers' to Coach them on planning events, organizing outings, raising funds and building their membership. I facilitated their understanding of managing budgets, supplies, contacts and other things necessary to maintain a vibrant and growing program.

Lubbock, Tx

Earned Beauty Adviser position with advanced training thus being allowed to sell specialized product line and facilitate single and group beauty consultations. Was chosen as one of only ten representatives nationally to interview in NY for an opportunity to become an Advanced Beauty Adviser. Professional presence expected. Coordinated business marketing through email, postal mailings, flyers and brochures. Organized and attended Events for recruitment, training and sales. Designed promotional flyers, brochures and mailings to advance business. Attended Job Fairs and was in charge of on-boarding of new representatives. Trained other representatives to advance their business. Sold high-end beauty products for the face, body, hair and nails. Expert on the company and its product line. Determined a customer’s needs and provided education and cultivated a good relationship for the immediate sale while laying the groundwork for future sales. Conducted beauty demonstrations and provided product samples to induce sales and build relationships. Handled various cosmetics supplies, unpacked or shipped inventory and ensured fresh samples were always available for distribution.

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I carried out supervisory responsibilities in accordance with policies and applicable laws including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. I ran a professional Office & Reception team that kept confidential files, answered multiple line switchboards accurately and pleasantly and completed scheduling for the store. I ensured that performance evaluations were done in a timely manner, and that employee status changes were processed quickly and accurately. Answered a multiple line phone system and answered questions or directed calls accordingly. Arranged meetings and maintained minutes, arranged multiple schedules and coordinated correspondence. Coordinated both on site and off site events for more than 400 Team Members. Produced and distributed the Team Safety Newsletter. Input weekly schedule data and payroll corrections for over 400 Team Members.As a Front End Manager I performed all opening and closing responsibilities. I ensured that payroll expenses were within budgeted parameters. I was responsible for employee reimbursements. I made sure security and safety systems were in working order. I was directly responsible for deescalating Guests and re establishing a positive relationship. I was the lead during our annual inventory. I ordered supplies while maintaining expenses under budget and inventory space. I was the direct supervisor of over 60 hourly employees.

Dayton, Ohio Area

Completed 39 hours of State Required Licensing and Certification Classes, Criminal Background Check, In Home Study, Fire and Safety Check and continuing education to obtain and maintain a license to Foster displaced children.

Burnsville, Minnesota

I was responsible for store supervision on a day to day basis to meet the needs of both the arcade and customers. With interviewing skills and an employee training program; I reduced the arcades’ turnover by 85%. Implemented standard interviewing questions and reduced turnover by 75%. I carried out supervisory responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. I managed supplies and processed the orders needed to maintain the arcade while maintaining expenses. I designed displays to increase sales. I often worked on repairing equipment and converting older games into new games. I made sales calls to sell, schedule and organize birthday events. I completed monthly inventories. Organized the file systems and maintained confidential employee files. Developed database of popular prizes, managed orders and facilitated their clean and organized storage. Prepared and distributed Staff cash tills, balanced petty cash and managed nightly bank deposit.

Eden Prairie, Minnesota

I designed displays to achieve eye catching results and move merchandise. I ordered supplies while maintaining expense to budget and inventory space. I ensured that payroll timekeeping was up to date for all employees. I maintained confidential employee files. I stocked freight, rotated stock, cashiered and completed returns for customers. I assisted in the monthly inventory. Received a GOLD shop by a company Mystery Shop. Awarded Gold Badge for exceptional Customer Service. Increased sales 25% with thorough knowledge of Nutritional Supplements. Managed office supplies on a limited budget and facilitated their clean and organized storage. Prepared deposits, balanced cash tills and cashiered as necessary. Kept track of important dates and made calls to customers to remind them of sales, new supplements and other key items.

Marysville, Ca

Using memorized case area, casing assorted mail into cubicles by zip code.

Yuba City, Ca

Grill, cook, and fry foods such as french fries, eggs, and hamburgers.Clean food preparation equipment, work areas, and counters or tables.Take orders from customers and cook foods requiring short preparation times, according to customer requirements.Grill and garnish hamburgers or other meats, such as steaks and chops.Restock kitchen supplies, rotate food, and stamp the time and date on food in coolers.Perform food preparation tasks, such as making sandwiches, carving meats, making soups or salads, baking breads or desserts, and brewing coffee or tea.Plan work on orders so that items served together are finished at the same time.Complete orders from steam tables, placing food on plates and serving customers at tables or counters.Perform general cleaning activities in kitchen and dining areas.Accept payments, and make change or write charge slips as necessary.Order supplies and stock them on shelves.Request and record customer orders, and compute bills using cash registers, multi counting machines, or pencil and paper.Communicate with customers regarding orders, comments, and complaints.Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.Perform personnel activities such as supervising and training employees.

Business Administration And Management, General

Activities and Societies: Teacher's Aide, Drama, Public Speaking, Sign LanguagePublic Speaking, Teacher's Aide, Drama

High School, College/University Preparatory And Advanced High School/Secondary Diploma Program

Activities and Societies: Work Study, Public SpeakingSpanish Studies, Public Speaking, Work Study Program,

College/University Preparatory And Advanced High School/Secondary Diploma Program

Activities and Societies: Track & Field Cross Country Public SpeakingSpanish Studies, Public Speaking, Merit Science Award

High School, College/University Preparatory And Advanced High School/Secondary Diploma Program

Activities and Societies: Public SpeakingSpanish Studies, Public Speaking, applied and went through interview process to become foreign.