The Pokémon Company International, Bellevue, WAProgram Management-70% | Team Lead-15% | Process Improvement-15% • Lead process improvement from project post-mortem impacting program efficacy with the goal of making our processes more lean.• Evaluates program trends and provides analysis and recommendations for improvement of market performance.• Serve as the primary escalation point for OP leadership team, project managers, market development managers and program managers on all topics related to operational impact for OP in Oceania, North and South America.• Developed Onboarding program for new hires and new partners

Program Management-60% | Training-30% |Team Lead-10%• Works toward mutual goals, strategies, and objectives to build awareness and support of overall strategic benefits of the Play! Pokémon Store network.• Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of team and activities.• Monitors and evaluates programs to assess the impact of the solutions in the marketplace and the overall success of the Play! Pokémon programs.• Attend key international events to synch with resellers & Retailers, Pokémon Professors and international vendors, among others.

Program Management-50% | Training-20% | Administration-30% • Externally onboard stores across North and South America and Oceania on workflow and process. • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of team and activities.• Attend key international events to synch with resellers & Retailers, Pokémon Professors and international vendors, among others

Administration - 40% |Training-30% | Marketing Operations - 30 % • Responsible for scheduling, event planning and reports for VP of Sales and VP of Sales Operations.• Onboarding all new sales representatives for channel sales, insides sales, and enterprise sales.• Point of contact for lead development and content development for marketing website.