Stephanie Hall Email & Phone Number

New Zealand

New Zealand

Responsibilities include:• Answering phone calls and transferring to the consultants/or taking messages • Greeting clients/candidates at the front desk and giving them the appropriate registration forms • Keeping front desk area, back office and kitchen tidy and restocked • Groceries/stationary orders• Helping colleagues where needed with their duties and extra work assigned• Undertake CV formatting as per priority system• Scanning applicant registration forms into the Tris system • Sending out testing and processing into the system once the candidate has completed• Portfolio management • Printing off reports for the Chief Executive • New starter inductions and set up • Helping with events and Board meetings • Processing the registrations that come from Beyond’s website • Delivery of the mail into the correct folders • Type up reference checks when needed • Prepare and send Ministry of Justice character checks • Moved offices from Symonds Street to Albert Street in 2018 – Coordinate move and Setup• Won the “Supreme Winner Teamwork Award” at the National Awards in 2017 in Wellington

Auckland, New Zealand

Ace Computer Training - ReceptionistStay in Front - ReceptionistNorthstar – Receptionist Responsibilities included:• Answering phone calls and taking messages • Greeting clients at the front desk • Processing bookings/information into the companies system • Keeping front desk area and kitchens tidy and restocked • Ordering drinks, stationery, toiletry/kitchen supplies• Helping colleagues where needed with their duties and extra work assigned• Checking, processing and clearing email inboxes and replying to co-workers or customers

Auckland, New Zealand

Responsibilities included:• Processing emails from suppliers by updating the status in the Calypso system• Completion of numerous bookings on queues to set deadlines e.g. Booking chase and late bookings• Liaising between suppliers (hotels, car rental companies and transfer/tour companies) and consultants• Searching database for hotel codes• Working as a team to cover absences and help train new employees• Covering breaks on reception – including greeting visitors and answering the phones • Sending out documents via email and dx• Processing payments into the Calypso systemGo Holidays is a diverse travel group based in Auckland offering a range of travel products to all corners of the globe. In operation for 30 years Go wholesales packages to retail outlets including Harvey World and United Travel. Covering three floors with about 250 staff, business grew and went from strength to strength.

Auckland, New Zealand

Responsibilities included: • Process daily confirmations from suppliers in consultation with the wholesale teams • Manage internal queues to ensure tasks are completed on time and service standard turnaround times are met• Ensure appropriate amendment/cancellation fees are charged• Maintain up to date product knowledge• Participated in a trip to Vanuatu to research supplier accommodation options• Involved in transition from Gullivers to Go Holidays during merger of companiesGullivers Pacific was a wholesale travel company offering a variety of travel packages to multiple destinations. Gullivers Pacific eventually merged with Go Holidays.

Auckland, New Zealand

Responsibilities included:• Completion of all daily/part payment banking remit sheets• Sending documents via email• Upgrading from Porta to Calypso system• Maintaining queues to ensure 5 day turnaround • Packaging and quality control of documentsGo Holidays is a travel wholesale business servicing retail stores such as Harvey World/United

Travel, Tourism And Business Advanced Diploma Levels 3 & 4, Tourism And Travel Services Management

Travel, Tourism and Business Advanced Diploma Levels 3 & 4 National Certificate of Travel and Tourism Level 3 National Certificate.

Level 1 And Level 2 In The National Certificate Of Educational Achievement, Tourism And Travel Services Management

Four credits from the City and Guilds Tourism Course • Tourism Industry • Customer Service • Tourism Geography • Marketing Two.