Stephanie Barrett

Stephanie Barrett Email and Phone Number

Strategic Advisor in Customer Success at JustGiving @ Blackbaud
65 Fairchild St, Charleston, South Carolina 29492, us
Stephanie Barrett's Location
Zionsville, Indiana, United States, United States
Stephanie Barrett's Contact Details

Stephanie Barrett work email

Stephanie Barrett personal email

n/a

Stephanie Barrett phone numbers

About Stephanie Barrett

Stephanie Barrett is a Strategic Advisor in Customer Success at JustGiving at Blackbaud. She possess expertise in research, powerpoint, microsoft office, microsoft word, teaching and 10 more skills. Colleagues describe her as "Stephanie was a delight to have on our team. She asked great questions, had good suggestions and was always prepared and is very organized. I appreciated Stephanie’s passion for her job as well as her desire to learn more and gain experience from others who have been doing this type of job longer. Stephanie was always engaged in our conversations and eager to participate and share suggestions. Stephanie is very knowledgeable and is willing to ask something if she’s unsure."

Stephanie Barrett's Current Company Details
Blackbaud

Blackbaud

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Strategic Advisor in Customer Success at JustGiving
65 Fairchild St, Charleston, South Carolina 29492, us
Website:
blackbaud.com
Employees:
1
Company phone:
+1 800 443 9441
Company email:
solutions@blackbaud.com
Stephanie Barrett Work Experience Details
  • Blackbaud
    Strategic Customer Success Manager
    Blackbaud Oct 2021 - Present
    Charleston, South Carolina, Us
    As a member of our JustGiving North American team, I have worked on creating the go-to market for JustGiving in the United States and Canada. I have worked through the full lifecycle of JustGiving Customers, pre and post-sales ensuring product fit and retention. As a strategic advisor, I also manage our largest North American customers while keeping an eye out on how to continually grow our product footprint across Blackbaud customers and other non-profits through integration and partnerships.
  • Blackbaud
    Senior Customer Success Manager, Non-Profit
    Blackbaud Aug 2019 - Oct 2021
    Charleston, South Carolina, Us
    As Customer Success Manager, I develop and manage success plans, while partnering with enterprise level customers and account teams. I facilitate regular cadence success calls with C-level and Director level customers; and document outcomes using appropriate customer success tools, including Gainsight and Salesforce.I also monitor customer health, create customer health index, and advocate for customers with internal teams. Serving as point of escalation, I promptly and diplomatically resolve customer issues, ensuring an exceptional customer experience.
  • Lifeworks Austin
    Development Annual Fund Manager
    Lifeworks Austin Jan 2018 - Aug 2019
    Austin, Texas, Us
    •Managed planning and execution of events with Development team, including Lunch for LifeWorks, Home Tours, Second Chance Prom, Home Improvement Challenge and Project Holiday Help•Oversaw and participated in fundraising campaigns throughout the year, including Amplify Austin, Lunch for LifeWorks, Back to School, Thanksgiving & Holiday as well as Cold Weather Shelter campaigns as needed•Track and enter donations, donor pledges while maintaining our database, Neon CRM•Generate reports for department requirements, including identifying and researching donor prospects within the Benevon Model•Oversee all logistical support of the Board of Governors as the Assistant to the Executive Director.
  • Avon Breast Cancer Crusade
    Development Associate - Fundraising Coach
    Avon Breast Cancer Crusade Nov 2016 - Dec 2017
    • Assist in the planning and execution of AVON 39 The Walk to End Breast Cancer in seven cities across the United States• Provide individualized support through phone, email communication, social media and peer to peer event throughout the year• Managed 770 participants in two markets as they fundraised $1.5 million in 2017• Create engaging social media content to encourage participants to fundraise and share pertinent information• Travel to walk cities to provide on event customer service and logistical support• Serve as a resource to co-workers for technical assistance with Salesforce, Convio, Blackbaud, Google Suite, and Microsoft Excel• Provide opportunities for participants to prepare physically for the event by scheduling and hosting training activities
  • Teksystems
    Technical Recruiter
    Teksystems May 2016 - Nov 2016
    Hanover, Md, Us
    As a Recruiter for TEKsystems, I am responsible for building consultant relationships, understanding the local employment market and consulting with technical candidates to help them advance their long-term careers. I specifically specialize in placing Systems Engineers and Cloud professionals on engagements aligned with their skills, goals and interests within the IT industry.•Develop recruiting strategies designed to identify qualified candidates through various tools •Evaluate the strengths and weaknesses of candidates through screening and interviews •Negotiate wages, benefits, and other terms and conditions of employment with candidates •Oversee pre-employment steps including reference checks and background/drug tests •Manage contract employees while on assignment •Work with TEKsystems Account Managers to identify top accounts and target skill sets •Communicate effectively with others in order to create a productive and diverse environment •Maintain relationships with industry contacts to gain industry knowledge and get referrals
  • The Livestrong Foundation
    Fertility Services Coordinator
    The Livestrong Foundation May 2014 - Nov 2015
    Austin, Tx, Us
    Helped cancer fighters preserve their fertility before treatment to achieve their dreams of being parents afterwards. Worked with cancer patients daily to ensure they got discounts on upcoming fertility preservation procedures Secured agreements with fertility clinics to participate in the LIVESTRONG Fertility Preservation Discount Program for Men and Women
  • Indiana University Bloomington
    Career Ambassador - Career Development Center
    Indiana University Bloomington Aug 2014 - May 2015
    Bloomington, Indiana, Us
    Communicated with CDC staff, students and faculty on upcoming career events and informational sessionsOrganized career fairs through recruiter and company communication to provide university-wide student servicesFielded phone calls about general information, services and opportunities Greeted students and helped check them in for appointments
  • Indiana University Foundation
    Caller - Telefund
    Indiana University Foundation Aug 2013 - Jan 2014
    Bloomington, In, Us
    Cultivated relations with alumni by using effective communications skills, which results increase alumni support Engaged with alumni from different backgrounds at personal level for personal connections with the university Acquired donations from alumni for different schools and programs at Indiana University

Stephanie Barrett Skills

Research Powerpoint Microsoft Office Microsoft Word Teaching Public Speaking Microsoft Excel Customer Service Public Health English Outlook Strategic Planning Windows Healthcare Editing

Stephanie Barrett Education Details

  • Indiana University Bloomington
    Indiana University Bloomington
    Community Health And Preventive Medicine

Frequently Asked Questions about Stephanie Barrett

What company does Stephanie Barrett work for?

Stephanie Barrett works for Blackbaud

What is Stephanie Barrett's role at the current company?

Stephanie Barrett's current role is Strategic Advisor in Customer Success at JustGiving.

What is Stephanie Barrett's email address?

Stephanie Barrett's email address is st****@****aud.com

What is Stephanie Barrett's direct phone number?

Stephanie Barrett's direct phone number is +151245*****

What schools did Stephanie Barrett attend?

Stephanie Barrett attended Indiana University Bloomington.

What are some of Stephanie Barrett's interests?

Stephanie Barrett has interest in Children, Civil Rights And Social Action, Education, Environment, Health.

What skills is Stephanie Barrett known for?

Stephanie Barrett has skills like Research, Powerpoint, Microsoft Office, Microsoft Word, Teaching, Public Speaking, Microsoft Excel, Customer Service, Public Health, English, Outlook, Strategic Planning.

Who are Stephanie Barrett's colleagues?

Stephanie Barrett's colleagues are Mario Murillo, Brittany Foster, Adrian White, Doris Moody, Adam Funderburk, Chris Kessel, Kevin Ryan.

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