Stephanie Jane Wright-Yorke Email & Phone Number

Melton Mowbray, England, United Kingdom

Positioned within Payment Assist’s Compliance & Risk Management team I work alongside our third party debt collection partners. Build and maintain close working relationships with our external partners to achieve maximum efficiency and performance. Analysing collections data to inform collections strategy decisions, presenting data and key stats to senior.

Acting as a point of contact to Payment Assist clients & customers via phone, email or live chat. Receiving contact from customers experiencing financial difficulty, working with them to provide financial support and assistance. Understanding each individual’s financial circumstances to ensure the advice and support provided was relevant to the individual.

Providing The Boohoo Group and Eve Sleep an expert account management service within a supply chain environment. Liaising with company stakeholders and suppliers to ensure inbound/ outbound freight is being coordinated compliantly within customer requirements and in the most efficient manner, whilst staying within service level agreements. Ensuring all.

Huntingdon

Handling a large portfolio of high profile global clients within the aerospace sector focussing within the European & Middle Eastern markets. Providing a first class customer experience by managing quote requests, orders, queries and complaints whilst complying with complex Air specifications, compliance and regulations, ensuring all service levels are met.

Managing a portfolio of global customer accounts within an export environment, providing excellent customer experience through response to telephone, on-line customer orders, complaints and general enquiries. Maintaining service levels and ensuring all compliance's are met to meet export regulations. Ensuring all internal partners are aware of requirements.

Doncaster, United Kingdom

Sheffield, United Kingdom

Sheffield, United Kingdom