Stephanie Joyner
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Stephanie Joyner Email & Phone Number

Provider Relations Representative at CareFirst BlueCross BlueShield
Location: Washington DC-Baltimore Area, United States, United States 8 work roles 2 schools
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Role
Provider Relations Representative
Location
Washington DC-Baltimore Area, United States, United States
Company size

Who is Stephanie Joyner? Overview

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Quick answer

Stephanie Joyner is listed as Provider Relations Representative at CareFirst BlueCross BlueShield, a company with 4929 employees, based in Washington DC-Baltimore Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Stephanie Joyner.

Stephanie Joyner previously worked as Senior Customer Service Advisor at Carefirst Bluecross Blueshield and Merchandise Coordinator at Homesense. Stephanie Joyner studied at Delaware State University.

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CareFirst BlueCross BlueShield

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Profile bio

About Stephanie Joyner

I've built my career off of assessing situations and providing solutions to both customers and business leaders. I'm a Client Relations Professional with formal education in nursing and 20+ years of demonstrated experience in creative problem solving, coaching, healthcare compliance regulations, and managing department accounts in high-stress hospital and clinical settings. My greatest focuses are customer retention, performance metrics tracking, effectively resolving client inquiries, problem solving, and supporting managed care initiatives.> Direct patient and client contact> Skilled in conflict resolution and escalations> Able to grasp new systems and processes with ease> Recognized as a proactive self-starter with a proven ability to resolve complex customer concerns swiftly> Authentic talent in building and sustaining trust relationships

Current workplace

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CareFirst BlueCross BlueShield
Carefirst Bluecross Blueshield
Provider Relations Representative
baltimore, maryland, united states
Website
Employees
4929
AeroLeads page
8 roles · 29 years

Stephanie Joyner work experience

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Senior Customer Service Advisor

Washington DC-Baltimore Area

-Manage a high volume of calls from physicians, third-party billers, and members- Promptly and methodically respond to physician and third-party biller's inquiries to identify and resolve issues with initiative and good judgment. - Educated members and providers on the CareFirst products as well as navigation of the website.

Aug 2020 - May 2022

Merchandise Coordinator

Annapolis, Maryland, United States

- Promoted within 2 months of employment based on consistent outstanding performance, collaboration skill, and ability to multitask in order to meet objectives.-Ensured that each customer received outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer.- Contributed to the profitability of the store.

Owner

Four Fourteen Apparel

Washington D.C. Metro Area

Task Force

Washington, District Of Columbia, United States

> Achieved service excellence while collaborating with partners, physicians, Administration, and patients to schedule outpatient procedures and diagnostic testing> Received and updated confidential and accurate patient demographics and insurance information via the call center> Used analytical skills to review patient contracts and bills to initiate the.

Oct 2019 - Dec 2019

Operating Room Scheduler

Annapolis, Maryland, United States

> Demonstrated effective time management while prioritizing patient transactions and triaging a high call volume from patients, surgical administration, pharmaceutical staff, and 7 on-call practice surgeons > Served as a Service Advisor by responding to 100+ client inquiries on a daily basis related to claims, pre-existing conditions, diagnosis, insurance.

Apr 2008 - Apr 2016

Surgical Coordinator

Greater Washington Orthopaedic Group

-Scheduled all surgeries: Communicated with hospitals to schedule procedures at facility, surgical representatives for equipment requests and patients to give pre-operative instructions.-Reviews insurance and financial information with patients.-Handled incoming calls and acted as a liaison between patients and medical staff, scheduled appointments.

Sep 2005 - Apr 2008

6Th Grade Teacher

Thomas Claggett Elementary School

District Heights, Maryland, United States

- Taught all subjects in an all-inclusive classroom setting.-Used behavior modification techniques as a motivator for improving conduct and encouraging participation.-Created and implemented consistent classroom routines and structure to provide students with a safe and predictable learning environment

1997 - 2001 ~4 yrs
Team & coworkers

Colleagues at CareFirst BlueCross BlueShield

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2 education records

Stephanie Joyner education

Wed Design And Interactive Media

The Art Institute Of Washington
FAQ

Frequently asked questions about Stephanie Joyner

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What company does Stephanie Joyner work for?

Stephanie Joyner works for CareFirst BlueCross BlueShield.

What is Stephanie Joyner's role at CareFirst BlueCross BlueShield?

Stephanie Joyner is listed as Provider Relations Representative at CareFirst BlueCross BlueShield.

Where is Stephanie Joyner based?

Stephanie Joyner is based in Washington DC-Baltimore Area, United States, United States while working with CareFirst BlueCross BlueShield.

What companies has Stephanie Joyner worked for?

Stephanie Joyner has worked for Carefirst Bluecross Blueshield, Homesense, Four Fourteen Apparel, Anne Arundel Medical Center, and Greater Washington Orthopaedic Group.

Who are Stephanie Joyner's colleagues at CareFirst BlueCross BlueShield?

Stephanie Joyner's colleagues at CareFirst BlueCross BlueShield include Webster Dianne, Ashley Fried, M.S., Brenda Dietz, Les Hawkins, and Ayomide Omikunle.

How can I contact Stephanie Joyner?

You can use AeroLeads to view verified contact signals for Stephanie Joyner at CareFirst BlueCross BlueShield, including work email, phone, and LinkedIn data when available.

What schools did Stephanie Joyner attend?

Stephanie Joyner studied at Delaware State University.

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