Stephanie Thomas Email & Phone Number

• Enterprise leader of 800+ business and technology professionals through the successful delivery of a $500M+ enterprise platform to achieve scale and efficiency through a shared foundation, deliver customized.
• Oversaw leadership team of engineering, business, and change management Directors and AVPs through end-to-end execution, product rollout, and monitoring of operational performance, cross-functional dependencies.
• Translated the enterprise strategy into actionable portfolio, program, and project initiatives, effectively aligning them with short and long-term enterprise goals, to drive successful outcomes.
• Led development of a comprehensive multi-year roadmap; successfully guided the implementation and rollout of a new platform across five insurance companies, supporting the Auto, Property, and Specialty lines of business.

• Founded startup, MaybeDrinks.com, focused on integrating online dating with social networking using friend driven matchmaking, video messaging, advanced searching and ‘Date Planner’ tool.
• Created business integration program to allow restaurants, bars and other businesses to self-identify as dating ‘Safe Spots’ which provided an additional revenue stream for the company.
• Conducted RFI and vendor selection for engineering and testing partners and managed end-to-end.
• Delivered Program and Portfolio Management consulting and organizational change management for clients, resulting in improvements to end-to-end execution, budget management and on-time delivery. Led implementation of.

Dallas/Fort Worth Area

• Owner of e-commerce portfolio. Oversaw program and project execution of $60M omni-channel investment for jcpenney.com, including browse, Buy Online, Pick Up in Store (BOPIS), checkout/POS, and ATG ecommerce platform.
• Managed integrated planning of ecommerce portfolio including roadmap integration with supply chain systems, stores, customer care and infrastructure.
• Defined services, expectations, and vision for newly established ecommerce PMO; created staffing and recruiting strategy to expand team to 30 Technical Program Managers, Business Analysts and Release Managers for.
• Managed portfolio-level planning and execution to track milestones and deliverables impacting 100+ projects, releases and dependencies across the Customer Experience and supporting systems.

Greater Chicago Area

• Directed technical delivery and implementation of solutions for Omni-channel, Operations and Marketplace portfolios for sears.com and kmart.com purchases integrated with in-store POS and inventory.
• Oversaw cross-functional prioritization and product implementation across business units and engineering to improve online user experience and decrease cost of online order fulfillment.
• Directed a team of Technical Program Managers supporting e-Commerce operations, marketplace, omni-channel initiatives, shopping cart and checkout site functionality, customer service advancements, inventory.
• Led implementation strategy and delivery of the Sears Marketplace systems, making sears.com the 3rd largest marketplace seller (after Amazon and eBay) in the USA.
• Collaborated with business partners, product managers, and cross-functional teams to execute continuous changes and new development of system features, capabilities, and enhancements based on customer feedback loop to.

Bentonville, Arkansas, United States

• Directed Global PMO for IT Division of 20,000 associates globally. Responsible for improving project delivery across, project management, engineering, quality assurance, operations, product management and business.
• Advised CIO and executive leadership on the state of divisional project delivery and provided guidance to increase efficiency in project execution and ensure 80% on-time and on-budget delivery.
• Created Project Management Center of Competency (COC) to increase project management knowledge and skills and improve efficiency of execution for 1000+ Program and Project Managers.
• Championed introduction and revision of Iterative, Waterfall, and Agile Methodologies, portfolio in-take and prioritization process, skills inventory model, and demand management process using Organizational Change.
• Sponsored and designed enterprise demand management procedures and stage gate approval process.

Bentonville, Arkansas, United States

• Led team of 400 individuals in a global transformation of a legacy replenishment system to improve usability and efficiency of order forecasts within the Supply Chain Management process for Wal-Mart US, Sam’s Club and.
• Managed overall program execution and governance across 400+ associates including Project Managers, engineering & QA resources, Business customers and 2 vendor partners through releases and rollout to 20 countries.
• Served as direct supervisory manager for 12 Project Managers providing career development and mentoring.
• Led program level planning initiatives for 15 Project Managers, to develop integrated project schedules, identify program dependencies, and determine resource requirements for the rollout of U.S. and International.
• Operated as an escalation point for major issues and risks impacting overall program and critical path projects.

Chicago, Illinois, United States

Manager responsible for overall client management and delivery of business for external pharmaceutical clients implementing online portfolios of $20-50 million. Served as immediate manager for a team of 7 consultants.

Chicago, Illinois, United States

Managed the full SDLC of projects for Hotels, Dynamic Packaging, Content Management, and other lines of business ensuring all deliverables, documentation and approvals are executed to meet SOX compliance.

Detroit Metropolitan Area

• Provided management and support to external clients using Adobe software and professional services.
• Managed international projects through full lifecycle for clients HSBC and GMAC in Dublin, Ireland.
• Forecasted monthly revenue projections and maintained SAP actuals based on projects status and schedule.
• Communicated status and delivery to clients and served as an escalation point for issues and request.

Detroit Metropolitan Area

• Served as a consulting Project Manager for an Internet company creating an online credit application management system used to assist automotive dealership with their financing approval process.
• Managed program releases and projects with business and IT to produce new features and products.
• Provided technical and project management direction to ensure timely and cost effective delivery of business objective.
• Led scope and change management, issues tracking, risk mitigation, and delivery of project objectives.
• Created and monitored application development work plans to ensure resources are executing tasks to plan.

Overland Park, Kansas, United States

• Managed development staff and full lifecycle projects for the multi-million dollar, e-business application MyReinsurance.com, an extranet portal which includes transactions, content management and customer.
• Supervised a development team consisting of 17 onsite and 5 offshore development resources and other matrix resources from supporting groups in the execution of core GE Property & Casualty initiatives.
• Maintained and reported project and program level financials and budgets exceeding $5 million.
• Streamlined the change management process for enhancements and changes.
• Estimated, controlled and communicated project timelines and risks to executive stakeholders.