Stephanie Lafleur

Stephanie Lafleur Email and Phone Number

Documentation and Human Resource Specialist @ Alt Legal - IP Management Software
new york, united states
Stephanie Lafleur's Location
Mobile, Alabama, United States, United States
Stephanie Lafleur's Contact Details

Stephanie Lafleur work email

Stephanie Lafleur personal email

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About Stephanie Lafleur

I am a dedicated professional with over 10 years of management experience in the retail, eCommerce, marketing, and Human Resource industries. I specialize in SalesForce, office management, billing/invoicing, payroll administration, customer care, account management, database administration, document preparation, travel/meeting coordination, and project/program support.Outside of my professional experience, I am also the founder of The Accidental Queer Co-Op. This non-profit organization is based out of Downtown Mobile and is dedicated to promoting equality and creating inclusive environments for LGBTQ+ individuals and their allies. Our mission focuses on gardening and sustainable food production, with the goal of providing fresh, healthy food options to food deserts in urban areas.As a skilled document specialist and HR professional, I am committed to maintaining accurate and up-to-date records for the co-op. I am highly organized and detail-oriented, ensuring that all documentation related to our operations is properly stored and easily accessible.Throughout my career, I have been recognized for my ability to manage others, multitask, and work on projects independently and as a member of a team. I have a proven reputation for driving efficiency improvements to office systems, workflows, and processes.If you have any questions or would like to connect, please don't hesitate to reach out.

Stephanie Lafleur's Current Company Details
Alt Legal - IP Management Software

Alt Legal - Ip Management Software

View
Documentation and Human Resource Specialist
new york, united states
Website:
altlegal.com
Employees:
11
Stephanie Lafleur Work Experience Details
  • Alt Legal - Ip Management Software
    Senior Support Specialist
    Alt Legal - Ip Management Software Oct 2024 - Present
  • Lugg
    Support Associate
    Lugg Jul 2021 - Oct 2024
    Provided customer support through various channels, including email, chat, and text.Resolved customer issues and ensure their satisfaction with the Lugg service.Communicated with Lugg's partners and contractors to coordinate pickups and deliveries.Troubleshoot technical issues related to the Lugg app and website.Assisted with quality assurance by identifying and reporting bugs and errors.Document and track customer interactions and issues using a ticketing system.
  • Carelinx
    Care Navigtor
    Carelinx Mar 2020 - Jun 2021
    Assisted with job postings, resume collection, candidate correspondence, and interview scheduling.Coordinated onboarding and off-boarding processes for new and departing employees.Managed employee status changes and requests.Maintained compliance with pre-hire requirements and employment files.Served as the primary point of contact between clients and potential caregivers.Assisted in the development and streamlining of standard operating procedures.
  • Kindly Care
    Payroll Specialist
    Kindly Care May 2018 - Mar 2020
    Mobile, Alabama Area
    Managed member accounts and provided customer support via phone and email.Trained new employees in data entry, customer communication, and technology.Acted as a liaison between the company and its clients.Handled all payroll department emails and correspondences, including answering questions regarding wages and benefits.
  • S&K Inc.
    Customer Service Manager
    S&K Inc. Jan 2016 - May 2018
    Destin/Fort Walton Beach, Florida Area
    Managed eCommerce store operations, prioritizing customer satisfaction, standard operating procedures, and profitability.Recruited, hired, trained, and mentored a team of 10+ employees in customer service procedures and policies, achieving a 98% satisfaction rating.Proactively delivered sales performance to maximize results while ensuring ISO 9001:2015 QMS compliance.Developed staff schedules that balanced customer service with budget considerations.

Stephanie Lafleur Education Details

Frequently Asked Questions about Stephanie Lafleur

What company does Stephanie Lafleur work for?

Stephanie Lafleur works for Alt Legal - Ip Management Software

What is Stephanie Lafleur's role at the current company?

Stephanie Lafleur's current role is Documentation and Human Resource Specialist.

What is Stephanie Lafleur's email address?

Stephanie Lafleur's email address is st****@****ugg.com

What schools did Stephanie Lafleur attend?

Stephanie Lafleur attended University Of Phoenix, Parkview High School.

Who are Stephanie Lafleur's colleagues?

Stephanie Lafleur's colleagues are Kimberly Hatten, Sunette Pilat, Bri Van Til, Sloane O'hare, Satori Stockpyle, Andrea Kinsey, Saryn Leibowitz Koche.

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