Stephanie Alexander Email & Phone Number

Saint Paul, Mn, Us

Saint Paul, Mn, Us

Minneapolis, Minnesota, United States

Mound, Minnesota, United States

WeCAB is a non-profit 501(c)(3) organization whose mission is to provide supplemental transportation that is safe, affordable, and flexible to people residing in WeCAB’s service areas and for whatever reason, do not have easy access to transportation alternatives. Established in 2011, WeCAB currently serves the areas of Westonka (Maple Plain, Minnetrista, Mound, Navarre, Spring Park and St. Boni) and Carver County (Carver, Chanhassen, Chaska, Mayer, Victoria and Watertown). WeCAB is staffed almost entirely with volunteers and is 100% dependent on donations and grants. Riders may register with WeCAB, and volunteers can volunteer with WeCAB via WeCAB.org or by calling 1-844-743-3932.For Further Information, please contact 1-844-743-3932 x3.

o Coordinating cross-organizational team member engagement and oversee collaboration between relevant Operations and Program staff to advance project priorities o Partnering in development of project timeline and provide high-level oversight to help ensure key goals are met during contract period o Identifying existing gaps in job board pilot; partner with contracted entities and internal team members to make necessary updates and help ensure user functionality o Supporting efforts to recruit employers that will post job openings and job seekers who will create profiles through marketing, communications, general outreach, and other identified strategies o Implementation of Job Boardo Training internal staff around website & job board functionality to ensure long-term maintenance o Developing a project description that assesses resources/capacity needed to maintain the job board upon completion of contract

➤ Continually promoting a diverse, culturally competent, and respectful workplace, while supervising 90+ staff, including 7 supervisors, and directing the use of program resources, ensuring the effective, efficient delivery of services.➤ Strategically managing and directing the operations of a sub-division of the Social Services Department by organizing, coordinating, monitoring, and evaluating service functions.➤ Planning, implementing, and maintaining policies, practices, rules, and regulations applicable to all disability waivers as well as Elderly Waiver, Alternative Care Program, Family Support grants, and Consumer Support grants.➤ Assigning and directing the work of Department Supervisors through individual, group, and written communication to ensure adherence to Federal and State law, rules, regulations, and Department policy, meeting accepted standards.➤ Developing recommendations and supporting documentation for budget requests for programs, staff and support, while also coordinating major projects to enhance program performance and make major changes in service delivery.➤ Managing, in consultation with the Division Director, the distribution of the resources allowed to the section to ensure that services are consistent with need and that resources are allocated efficiently and effectively.➤ Coordinating with other Administrative Units in the development, implementation, and maintenance of policies to ensure appropriate, timely response to changes in State and Federal law, rule, regulation, and reporting requirements.

➤ Overseeing approximately 150 frontline staff and directing 3 reporting Managers who each have 4-5 Supervisors reporting to them, while providing vision and leveraging strengths-based leadership in managing work.➤ Successfully serving the residents through community conversations, focusing the work through a racial equality lens and a residents' first perspective.➤ Managing and directing the operations of the Ramsey County COVID-19 Respite site, while coordinating with Nursing contracts, property management, Public Health, Policy, Planning, local shelters, and hospitals.➤ Directing operations of Bethesda Shelter and Mary Hall Hotel Alternative Homeless Shelter, coordinating with Ramsey County shelter partners, property management, Public Health, Policy, Planning, and others to open/operate the hotel alternative site.➤ Ensuring the proper care of and for residents with COVID or symptomatic of COVID, including overseeing distribution of the resources to ensure that services are allocated efficiently and effectively, consistent with need.➤ Maintaining daily to weekly contact with the Division Director, other Managers, numerous department directors, and other Administrative personnel to discuss changes in policy, staff or program problems, and to discuss options.➤ Closely monitoring and evaluating current performance through the use of budgetary and program information and community feedback, identifying potential problem areas, as well as planning and initiating corrective actions.➤ Representing the Department to the community, other professionals, State officials, and other Counties to share information, develop procedures, solve problems, and explain the County's position on policy and procedural questions.

Roseville, Minnesota

➤ Started within QA as a QA Coordinator, working with senior leadership to create and define the role of this new position, and to ensure teams understood expectations of service delivery required by DHS and CMS.➤ Developed systems to audit and review case files, as well as a tracking system to ensure that necessary levels of quality were maintained and managed on a regular basis, and during external audits.➤ Received a promotion to QA Manager in August 2016, supervising and directing the Quality Assurance team, while consistently refining the duties and objectives of the QA team, in addition to developing and executing training.➤ Closely monitored the completion of internal audits of CADI, TBI, DD, MEDICA, UCARE, HEALTHPARTNERS, EW, and AC files for completeness, accuracy of billing, and quality of work.➤ Successfully coordinated with the Case Management team to ensure the highest level of quality in the services provided to individuals with Brain Injury, Stroke, or intellectual disabilities.➤ Strategically monitored and implemented comprehensive, proactive, and consumer directed systems of support, while advocating for individuals of all ages and cultures.➤ Participated in County forums to stay up-to-date on DHS and County expectations regarding community-based services.➤ Performed case consultations with Case Managers and the Case Management team, providing guidance and necessary feedback, while also providing case coverage as needed for consumers on CADI, BI, EW, DD and AC programs.➤ Effectively served as MNChoices Support Plan Mentor for all staff at the MNBIA, which included attending all Mentor training by both DHS and Lead Agencies.

Roseville, Minnesota

➤ Strategically coordinated services to support persons with brain injuries in maintaining their highest level of independence in community living, while providing person-centered planning.➤ Worked directly with consumers to understand what was important to them and for them, while developing a Coordinated Service & Support Plan for all service providers to follow.➤ Supported consumers' choices and preferences through assessments, empowering personal responsibility, advocating for services needed, and monitoring the plan of care to ensure the safety and health of the consumer.➤ Coordinated the initial referral, as well as identified available resources and funding sources, including waiver and non-waiver, for medical, social, and educational needs.➤ Effectively supported the consumers and their families in making informed decisions regarding services and rights, including providing information regarding receiving adequate healthcare.➤ Liaised with Counties following the Rate Management system to ensure providers were receiving the correct unit rate, and completed chart audits and corrective actions as needed to ensure quality standards, per DHS requirements.➤ Conducted on-site visits to ensure service providers adhered to CSSP and person-centered planning to meet the goals of the consumers, as well as worked with the service providers to maintain their compliance with 245d standards.

Direct Support Staff – JEC Miller, Inc. – 2012 to 2015Supervisor & Qualified Developmental Disabilities Professional – Homeward Bound, Inc. – 2008 to 2012Case Coordinator – H.O.M.E.S., Inc. – 2007 to 2008Program Counselor & Trainer – Safe Haven for Youth – 2006 to 2007Preschool Teacher – Jack & Jill's Preschool, Inc. – 2005 to 2006Youth Worker – Community Partners with Youth – 2003 to 2005Program Counselor – ACR Homes, Inc. – 2002 to 2004

➤ Established the afterschool/summer camp program and provided strategic vision and managerial support to facilitate growth, while establishing objectives for program administration, including the development and delivery of services.➤ Drove improvements through the implementation of policies and procedures that aligned with the organizational vision for serving the community.➤ Effectively collaborated with senior management and the Board of Directors to ensure financing in support of short and long-term goals.➤ Contributed to developing and maintaining annual forecasts and operating budgets, while also monitoring fiscal performance in order to ensure that objectives were met within operational budgets.➤ Directly oversaw daily operations, worked directly with children to develop lesson plans, and managed a team of staff and volunteers, as well as provided direction regarding staff roles and their purpose on the team.➤ Enhanced results by monitoring performance against goals and development plans, and providing coaching, mentoring, and motivational encouragement.

Master Of Science (M.S.), Human Services, With A Specialization In Management Of Non-Profit Agencies

Bachelor Of Arts - Ba, Youth Development Studies, With A Minor In Urban Studies