Stephanie Roy Email & Phone Number

West Palm Beach, Fl, Us

West Palm Beach, Florida, United States

Determines the scope of projects via consultation and investigationAnalyzes the strengths, weaknesses, and risks of existing project plans, as well as recommends improvementsIdentifies project parameters and specificationsPerforms cost calculations and coordinates budgets with financial departmentsAllocates personnel and resources to project tasksCollaborates across departments to set realistic project targets and timeframesProvides guidance and monitors the progress made with each project stageFacilitates suitable interventions to prevent costly delaysPresents project progress updates to senior executives

West Palm Beach, Florida Area

• Developed donor relationships by competently answering phone calls, email inquiries and website contact form submissions.• Maintained donor relationships by following up on experiences with our organization via email, text message or phone call.• Dealt directly with customers to ensure an excellent shopping experience and makes purchase recommendations based on customer needs. • Worked directly with marketing expert weekly to discuss and implement new advertising strategies for organization. • Collected funds, posts payments and makes bank deposits for our rental property.• Effectively utilized computer systems including QuickBooks and Microsoft Office.• Responsible for paying monthly invoices in a timely manner.• Operated with a level of excellence, enthusiasm, integrity and entrepreneurial spirit.• Assisted general manager with any administrative needs or outstanding tasks. • Adhered to tight schedules and able to effectively handle pressure associated with organization’s deadlines and crisis situations.• Operated independently and creatively while also functioning as part of a cooperative and coordinated team.• Gave and received feedback from team.• Carried out the mission and vision of Treasures For Hope, Inc. (and its affiliates), supports the growth of the organization and carries out the established goals.

West Palm Beach, Florida Area

• Develops, supervises and implements marketing, advertising and social media campaigns on all platforms.• Creates social media calendars and content that builds brand awareness, engagement and generates traffic.• Writes creative content to engage with audience and drive SEO. • Coordinates with different departments to gather content and facilitate department goals. • Uses social media platforms to express specific needs of the organization and gain new donors. • Responds to all user comments, posts, questions and reviews within 24 hours. • Manages and implements budget for social media advertising to meet specific goals. • Works at a high level of urgency and meets firm deadlines.• Facilitates organization’s needs through webpage creation and coordination with website development company. • Revises, removes or adds necessary content on websites in a timely manner to ensure that content is always current. • Creates website and social media training modules for departments to utilize.• Continuously improve by capturing and analyzing the appropriate social data/metrics, trends, policies and insights, and then acting on the information.

West Palm Beach, Florida Area

• Coordinated between the Graphics team and Advancement team to communicate needs. • Maintained Advancement master calendar of deadlines and projects to ensure tasks were being completed on time. • Responsible for overseeing Advancement projects and facilitating them through completion.• Performed administrative duties (i.e. organized files, maintained records, recorded meeting minutes, answered phones/emails, etc.); prepared materials, including reports, correspondence, and presentations for the department.• Assisted in development, management and facilitation of minor and major annual fundraising events. • Worked collaboratively with the Advancement department as a positive, solution-oriented team member at all times.• Represented the organization’s standard of excellence when dealing directly with donors and community members. • Scheduled and executed campus tours of our organization with donors and community members.

Lakeville, Pennsylvania

• Promoted rentals by competently handling telephone and personal inquiries and providing information to customers and potential customers.• Built extended and repeat rentals by resolving customer problems effectively and in a timely manner.• Collected funds, posted payments and made bank deposits.• Completed new renter and vacancy transactions properly.• Filled out forms and reports as assigned by General Manager.• Effectively utilized computer systems including Syrasoft and Microsoft Office (Word, Excel, Access).• Opened and closed the office during shift.• Participated in collecting past due accounts properly.• Ensured that company standards of cleanliness are met or exceeded by keeping office and rest rooms clean and orderly.• Cleaned vacated units on a timely basis.• Skilled in interacting with the public and providing customer service.• Able to work with minimum direct supervision.• Able to perform light maintenance and clean-up work.• Assisted General Manager in maintaining sound financial controls and achieving financial goals by managing cash and balancing receipts.