Stephanie Meredith Email & Phone Number

Customer Success Skills-Managing the customer journey from onboarding to renewal -Increasing renewal sales and revenue-Identifying and actioning upsell opportunties-Retaining contracts-Boosting recurring revenue-Reducing churn -Tailored online onboarding and training sessions 1 to 1 or in group sessions-Platform demonstrations-Ongoing support and communications-Designing and implementing campaigns -Workshops-Using a range of software to manage accounts and identify churn risks including Sheets/Excel, Zapier, Salesflare and SlackCustomer Service and Management Skills-Extensive customer service and complaint resolution -Recruitment-Staff management, onboarding, training and development -Exceeding company targets-Creating and implementing new methods to reduce costs and increase profitsInterests include HTML, Javascript and Python, teaching myself as a hobby. I am…•Dedicated and passionate •Extremely fast learner •Self starter•Adaptable, flexible and conscientious•Great in a team but also great working alone •Willing to prove myself •Open to discuss all opportunities