• Lead the development, enhancement and implementation of HR programs across the organization• Build knowledge and insight of business and/or employee needs to ensure programs, principles, policies and tools are aligned and utilized appropriately. This includes; performance management, organizational design, talent and change management• Partner with Organizational Development group to support the employee engagement survey process and associated action planning• Manage all organizational design initiatives within assigned client groups (Technology, Product/Marketing, Legal, Finance, Operations, Sales and Human Resources) • Responsible for all HR policy related matters including developing, revising, implementing and evaluating policies and procedures as well as supporting policy interpretation and application• Work closely with management and employees to provide guidance in resolving employee relations matters, conduct investigations and provide recommendations for appropriate corrective action• Prepare all documentation and partner with management to complete termination process • In collaboration with Legal department, support litigation process as required• Facilitate and deliver education for programs where appropriate • Manage and support the development of HR Consultant

• Provided full service recruitment for internal clients in compliance with applicable legislation and pertinent company policies and procedures• Conducted needs assessments with hiring managers when vacancies are identified and consulted on and recommended hiring approaches.• Identified candidates through various sourcing strategies such as job fairs, social media (LinkedIn), networking, head hunting and specialized job boards.• Built appropriate selection tools and partnered with hiring managers to make decisions• Created, negotiated, and presented offers to support the completion of new hire onboarding• Liaised, negotiated contracts and managed relationships with external vendors • Conducted in-person exit interviews for employees terminating • Led workshops for employees on interviewing and resume writing skills• Key stakeholder in projects including new hire orientation program and contractor boarding

• Provide sales support to direct field sales team as well as the channel partners and external customers.• Assist with all project managed quotes/orders.• HR team focal which included completing the hiring process involved in adding a new member to our team• Created a new hire document and maintained the associated team database

• Responsible for the recruitment of inside sales staff, both full-time and part-time• Conduct group and individual interviews and prepare interview summaries• Discuss and recommend new hires to sales management• Arrange and prepare new-hire orientation• Provide sales support to seven sales managers• Prepared and maintained multiple reports and tracking systems• Presented project plans to groups of team leads, sales managers, and business unit executives

• Performed 60-100 business-to-business sales calls per day with performance measured by number of calls made, revenue generated, and number of closed sales• Required to coordinate with a team of business partners, client executives and product specialists to facilitate the saleSupervisor