Stephanie Mandurano, Mpa Email & Phone Number

La Crosse, Wisconsin, United States

• Restructured bar pricing to maximize revenue• Crafted creative cocktail recipes and designed menus• Cultivated strong relationships with guests, resulting in a loyal following• Developed a comprehensive cocktail menu featuring six original creations• Maintained seasonal inventory levels to optimize volume and minimize waste • Consistently exceeded sales targets• Advanced partnerships with liquor and beer vendors• Conducted weekly inventory and streamlined ordering processes • Trained and mentored new staff• Led liquor training sessions• Oversaw hourly employee scheduling and management• Implemented effective “bar resets” to reduce waste • Employed root cause analysis for problem solving

Tampa/St. Petersburg, Florida Area

The Island Grille and Raw Bar, Tierra Verde, FL, • Created cross-platform content tailored to specific media • Produced creative written content for both online and print promotional materials• Planned and executed marketing and communication strategies • Cultivated strong business-customer relationships• Defined and adapted social media strategies to meet evolving needs.• Monitored, measured, and reported clients’ analytics to optimize engagement• Redesigned the website • Greatly enhanced internet presence, which generated guest interaction, and culminated in higher overall guest counts Communication Counts, Alexandria, VA, (Boutique marketing & branding firm) • Planned and executed marketing and communication strategies in collaboration with multitude of corporate offices and executives • Developed and crafted key messages and communications • Researched, compiled, and edited technical reports• Monitored, measured, and reported clients’ analytics to optimize engagement• Maintained ongoing client relationshipsGAMA International, Washington, DC, (Professional development firm: Financial services)• Developed and enhanced technical training manuals • Reviewed and analyzed manuals for both clarity and adherence to various regulations• Worked with GAMA officials to ensure full adherence to policy and procedures • Focused on quick turnaround of 48 hours or less per project

• Assisted with original research: gathered and synthesized ideas from a multitude of areas, with a focus on government budgets and spending • Edited and meticulously fact-checked research prior to publication in peer-reviewed journals, ensuring accuracy and consistency• Graded undergraduate coursework and tutored students when needed

Short-Term Assignment

• Designed and implemented social media strategy• Directed media and communications department volunteers and staff• Researched policy issues, focused on job creation and healthcare • Secured a national radio interview for unknown, grassroots candidate• Served as spokesperson and primary media liaison

• Copyedited daily edition for AP style and grammar• Designed eight to 11 pages daily, edited photos and wrote headlines

• Planned and scheduled newspaper content • Ran editorial board meetings—including planning and scheduling content—designed and facilitated workshops. Served as final copy editor for the 28-page paper• Redesigned the newspaper and instituted an podcast department• Rewrote and overhauled student handbook, including job descriptions• Oversaw all aspects of newspaper production. Collaborated with the managing editor and section editors to ensure continued productivity and efficiency, and managed a staff of 40.

• Supervised section editors and ran the copy desk, ensuring editorial board was adhering to organization’s ethics and goals• Coordinated with editors regarding design, editing and online content • Wrote articles, cutlines and headlines• Instituted editorial decisions in conjunction with the editor-in-chief

• Designed the entire news section, creating an eye-catching periodical • Managed news staff, assigned stories and facilitated weekly meetings• Conducted workshops on AP Style, breaking news, grammar and media law

• Increased online readership, which directly correlated to increased online ad revenue• Managed all online content, monitored message boards and article comments• Wrote breaking news for website

• Facilitated cooperative working relationship with campus police, which lead to The All State often scooping the daily city paper • Reported on crime, local and state courts and the administrative arena. Brought story ideas to weekly budget meeting. Wrote breaking news long with three to five articles per week

Mpa, Public Administration With A Concentration In Nonprofit Management, 3.916

Activities and Societies: 2011 American Society of Public Administration Founders' Forum Fellow•I conducted independent research.

Bachelor Of Science, Communication Arts: Print And Web Journalism, Minor In Political Science

Activities and Societies: The All State newspaperPublic Policy, Political Theory, Media Law, International Relations, Desktop Publishing.