Stephanie Marjoram, Cbcp Email & Phone Number

Audubon, Pennsylvania, United States

Collegeville, PA

Eagleville, PA

Results-driven BCP Professional specializing in delivering an automated solution for Business Continuity/Disaster Recovery Planning leveraging the BC in the Cloud platform. Working with customers to assess requirements in order to deliver a superior platform that is reliable and sustainable. Leading software/consulting implementations, project management.

Ft. Washington, PA

• Maintain the health and viability of the Business Continuity Program across Ally’s Lines of Business and Enterprise Functions. As the second line of defense, responsibilities include policy and procedure development.
• Delivered over $200,000 in savings by with streamlining process structure and development of exhibits to support Resolution Planning activities
• Achieved 20% improvement of Business Impact Assessment execution time by automating process by leveraging SunGard CMS platform to gather information and automate executive reporting
• Reduced supplier management reviews 10% by partnering with Supplier Management to develop process for classifying critical outsourced processes and systems by leveraging BIA criticality and impact information

Ft. Washington, PA

• Managed the BCP application implementation which included migrating data from multiple platforms into one unified database. Implementation included the development of defining security access roles, configuration and.
• Led the successful migration of over 700 plans between Business Continuity software programs
• Created enterprise-wide standard Business Continuity training program outlining key roles and responsibilities and socialized through our HR learning center tool (over 10,000 employees required to partake annually)
• Supported Hurricane Sandy Incident Response activities concentrating on incident status updates, identifying impacts, and managing communication to Senior Leadership and Employees (four offices impacted with over 3000.

• Chaired Business Resiliency Management Committee comprised of Business Unit and Risk Managers. Participated in merger activities between Residential Finance Group and GMAC Residential to combine program elements.
• Facilitated Business Impact Analysis to prioritize recovery efforts and assign criticality to business groups for 75 departments and aggregated overall results for over 300 functional groups
• Plan quality gap assessment created to review over 20 aspects and 50 sub-components of planning process and identify areas of improvement

• Co-lead for the BCP software program responsible for overseeing the software configuration, custom report development, and training activities for business users. Also led the plan maintenance
• Executed project plan to migrate over 200 plans from Microsoft Excel into an automated Business Continuity Planning tool and supported the development, maintenance, and testing of plans
• Trained for over 100 business users on Business Continuity program which included development of training materials and leading the training sessions

King Of Prussia, PA

• Software subject matter expert responsible for supporting the Sales team by presenting the product suite and functionality to prospects and new customers. I led education sessions during the industry conferences and.
• Conducted presentations at industry and analyst tradeshows and conferences with 50-100 attendees per session
• Trained over 500 customers and developed training materials spanning the suite of products
• Completed over 50 Request for Proposals based on production functionality and services provided