Seasoned strategic and operational leader at Health Care Service Corporation (HCSC), the largest customer-owned health insurer in the US. My focus is on enhancing operations, proposal intake, process improvement, and team efficiency for the Enterprise Proposal and Development department within HCSC.In my previous roles at HCSC, I contributed to the product optimization portfolio team as a Strategic Product Manager, and to the markets shared services division as a Performance and Results Consultant. I leveraged my skills in strategic communication, product management, and data analysis, to deliver innovative and customer-centric solutions for HCSC. In my previous life I worked in Advertising as a Copywriter and Creative strategist. My role was to bring human insights into product stories and make them relatable (and fun) to our customers. I hold a Bachelor of Science in Communication from Florida International University and I am fluent in English, Spanish, and French.