Stephanie Williams Email & Phone Number

St. Augustine, FL, US

St. Augustine, FL, US

Jacksonville, Florida, United States

Plan and execute thorough investigations into employee complaints, grievances, or reports of misconduct.Interview complainants, respondents, witnesses, and other relevant parties to gather informationCollect, review, and assess documentation, such as emails, policies, and personnel records, to support findings.Maintain meticulous records and ensure.

Jacksonville, Florida, United States

Owns the employee service delivery of AskHR for the U.S. and Canada. Accountable as the main escalation point for the team. Leads the administration of HR programs, policies, and processes to improve the overall employee experience.Manages HR Service Delivery projects that include contributing to planning, design, implementation, coordination of testing.

Auburndale, Florida, United States

Created a comprehensive process that identifies fraud at site level; including bereavement and time theft.Created and provided an enrichment program for tier 3 associates that gave them resources to use and a voice to Sr. Management.Created an audit process and SOP for negative unpaid time deep dives for HR team resulting in reduced attrition and improved.

Lakeland, Florida

Created a process to scan invoices electronically creating efficiencies for the operations and accounting teams.Greeted customers, vendors and associates. Answered internal and external calls; directs calls to the appropriate department. Provided miscellaneous clerical assistance to all departments as needed. Ordered and stocks office supplies through.

Lakeland, Florida

Responsible for serving and accommodating the food, beverage and guest services needs of the Brew Hub guests.Provided service in a manner that meets the Brew Hub quality standards. Required to maintain detailed knowledge about the products served in the Brew Hub Tasting Room. Possessed excellent communication and hospitality skills, while providing.

Orlando, Florida, United States

Interacted with hundreds of guests on a daily basis, requiring excellent interpersonal skills. Oversee cash drawer, credit card purchases and room charges, requiring strong attention to detail and the ability to juggle multiple projects at a time. Responsible for overseeing the bar and bar tables, opening and closing the bar and providing first-rate.

Orlando, Florida Area

Responsible for managing meet-and-greets and queue lines for characters and creating a memorable guest experience.

Kissimmee, FL

Provided excellent guest service in a variety of job capacities.Trained new servers and bartenders coming into the company, giving them a four day overview of the restaurant, how to use the computers and the correct cash handling and credit card processing procedures.

Metuchen, NJ

Responsible for opening the restaurant and bar daily, setting up for the day and night.Trained new servers and bartenders in the guidelines that the management provided. Provided special event catering and delivery, ensuring excellent experiences for the buyers and the guests.Used a processing interface for credit card and cash transactions.Conducted.

Master Of Business Administration - Mba, Human Resources Management, 3.98 Gpa

Activities and Societies: Member of the Online Student Ambassadors Program - 2019-2020Coursework entails studies in Human Resource.

Bachelor'S Degree, Psychology

Coursework in Psychology, Social Work, Counseling Human Services, Addictions and Chemical Dependency CEU, Domestic Violence Awareness.

Pharmacy Technician, Pharmacy Technician/Assistant

Coursework in Pharmacy, Professional Accreditation of Pharmacy Technicians. Specialized Coursework in Medical Terminology, Prescription.