Stephanie P. Email & Phone Number

Long Beach, California, United States

Opening and closing cash settlements, help patrons check-out/in library materials, and library card applications. Search for titles to place on hold, or availability within library catalog. Help patrons request Tech-To-Go items and clarify policies for items. Process periodicals for collection at branch. Help library patrons as needed for assistance.

Long Beach

Cashier and barista. Daily store opener, stock, clean, and prepare food and drinks while supporting team members and customers. Coordinate with shift leads for any stocking, orders, or complaints.

El Segundo, California, United States

Assist with library card applications and account services related to Circulation. Settling fees/fines, updating account information, and troubleshooting lost or damaged items returned. Opening and closing procedures, including verify cashier and daily settlements. Mending library materials, collaborate with team for items to be updated in catalog, copy.

Los Angeles Metropolitan Area

Continuing the digitization of all marketing and press materials.Streamlined files and folder for future use and created hyperlinksbetween each production folder and Master file of ProductionArchive file for research cross-refences. Created long-term plans andgoals for archival collection. Monthly progress reports on all materials add to cloud storage.

Long Beach, California, United States

Coordinated and compiled metadata for original cataloging of special collections for long-term storage during renovations. Photographed, labeled, stored, and cataloged all items for collection.

Greater Los Angeles Area

Assist with repairs on set rentals as needed, load-in/out set rentals for upcoming performances, organize and coordinator with production crew, Technical Director, and show Director on needs for all performances. Manage backstage crew during performances and communicate any new changes.

Long Beach, CA

• Build and update performance discount codes and performances in Total Info
• Manage daily settlements for all shows, daily box office settlements, and special events.
• Assist supervising box office staff and interns, and provide additional training scheduling, and support.
• Streamline and update processing of subscriptions database.
• Liaison for Total Info IT support and updates.

4350 E 7th Street

• Coordinate and process all group sales for all main stage performances.
• Support donors and board members making reservations for Travel Club and Producer’s Club events.

Long Beach, CA

• Process all charitable donation requests for other charitable organization and events.
• Coordinate with other organizations on all donation requests.
• Work with Marketing department and Executive Director on special event charitable donations

• Create and organize training materials and procedures.
• Worked with Customer Service Manager on scheduling for all ticketing department staff.
• Trained new employees for all ticketing department staff on the use of Tessitura sales and donations.
• Conducted group and individual training of employees on departmental policies and procedures.
• Coordinated with ticketing managers and supervisors on training material updates.
• Co-Piloted new staff to ensure progress and provide feedback on performance to managers.

• Assisted Contact Center staff with questions, patron issues, and troubleshooting Tessitura.
• Supervise quality control of all sales made by Contact Center.
• Performed daily clerical and phone operations, and backup for Call Center staffing.
• Provided orientation training, monitored and mentored new staff, and maintained office decorum.

Long Beach, CA

• Created, organized, and maintained storage facility for Associated Students, Inc.
• Coordinated with CSULB Library Archives Department for additional documentation and retention of ASI archives.
• Communicated with various on-campus departments to maintain archival documents of existing ASI organizations.
• Supervised and organized ASI 50th Anniversary event with public displays of ASI artifacts

555 E Ocean Blvd # 106, Long Beach, CA 90802

• Data entry for the 2005 Toyota Symphony Classic Golf Tournament.
• Updated all relevant files.
• Created and maintained silent and live auction items.
• Created catalog for auction items.
• Secretary for Golf Committee.

2580 Cahuenga Blvd., East, Hollywood, CA 90068

Taking phone and window ordersFiling mail orders for tickets.Assist in updating order forms used when taking phone orders.Attend weekly staff meetings for updates.Assist administrative offices with mail, lost and found items, and to update show information

Associate Of Science - As

Certificate

Education record

Education: Diploma