Stephanie Phu Email & Phone Number

New York, Ny, Us

•Support Chief Marketing Officer and senior Marketing Team members in calendar management, travel booking, and expense tracking•Collaborate with Chief of Staff to organize team budgets and ensure adherence to spending limits•Spearhead all aspects of procurement process, assist Marketing Team with SOWs, payment submission, and ticket resolution as go-to problem solver •Contribute to special projects, including serving as SME for a customer data capture initiative using Highspot; independently acquired expertise and skillfully imparted knowledge to Customer Advocacy Team•Played pivotal role in implementing new Allocadia system by collecting and organizing data, recording notes, researching data fields, and customizing UIs in collaboration with internal and Allocadia teams; conducted team-wide rollouts and hosted training sessions and office hours•Assist Events Team with budgeting, event details, and vendor procurement•Provide versatile support to various internal teams with data organization, presentation development, and survey administration

New York, Ny, Us

•Supported the Global Head of Real Estate Institutional Client Solutions, managing a demanding schedule of internal and external meetings with high-level executives, ensuring clear and concise communication of scheduling details•Oversaw investor sheets with meticulous attention to detail, organizing large volumes of data while maintaining strict data integrity•Managed the updating and inputting of data into CRM database for meetings and investment opportunities•Administered and tracked access to highly confidential data rooms for prospect and existing investors•Planned and executed logistics and monitored registration data for all team events, including conferences, webinars, and board meetings•Achieved promotion to Marketing Coordinator within 1 year in role

Us

•Supported Investor Relations Team, ensuring clarity in communication with high-level executives, maintaining complex calendars, and efficiently directing client inquiries •Played pivotal role in company-wide rollout of Salesforce process, applied thorough testing approach and system clean-up, owned all data tracking and input, including emails, meetings, and follow-up notes•Improved process for capturing investment vehicle data by collaborating with Finance Team on strategy and an Analyst on buildout•Efficiently managed data room access and processed investor portal requests for timely responses to existing and potential investors•Orchestrated all investor meetings, including roadshows, due diligence sessions, introductions, follow-ups, and conference calls•Updated company website content quarterly using WordPress

Sydney, Nsw, Au

•Supported the Co-Head of Financial Institutions Group and Analysts by scheduling meetings, tracking details, and managing Salesforce contacts•Coordinated complex domestic and international travel arrangements, including transportation, hotels, and related reservations•Enforced company credit line by meticulously tracking travel, retaining receipts, and ensuring expenses were allocated to the correct account

New York, Ny, Us

•Programmed 4,000-person trade shows at the Javits Center in NYC, Moscone Center in SF, Kerry Hotel in Shanghai, and The O2 in London•Created and implemented internal SOPs related to travel and expenses

Yorba Linda, Ca, Us

•Improved Operations Team’s client responsiveness by creating new SOP•Developed customer feedback loop by creating, implementing, and maintaining Net Promoter Score (NPS) survey reports

Yorba Linda, Ca, Us

•Executed meetings for Fortune 500 clients and designed 250 room set-ups •Spearheaded company rebrand, oversaw website, collateral, standards

Las Vegas, Nevada, Us

•Assisted Executive Chef with calendar management, scheduling, tastings, and cross-departmental communication•Instrumental in earning Michelin star within 6 months by spearheading health regulations and building codes, ensuring full compliance•Oversaw Hakkasan's expansion into 3 additional US cities, optimizing kitchen designs in each location to enhance operational efficiency•Managed vendor relationships, BOH payroll, staffing, and inventory

•Independently managed guest interactions on overnight shift, proactively identified VIP members prior to arrival, set up morning teams for success

• Supervised the movement of shipments in and out of the country in a timely and systematic order.• Managed and have extensive knowledge of import and export documentation- MAWB, HAWB, Document pouch, ISF Filing, Filing AES.• Maintained excellent communication and demonstrated very professional demeanor when working with customers

Completed International Maritime Dangerous Good Certification; managed and coordinated multiple IMDG shipments in a diligent and timely fashion.Supervised and managed the company's logistics in oversea shipments through agents around the world. Discerned and updated all necessary information for multiple projects to ensure on time and smooth deliveries.Researched and analyzed best routes and rates according to customer's needs, and maintained excellent communication between all parties involved by providing the logistics and information needed beforehand.

Provided tutorship and mentorship to children of all ages. Planned and manage events to provide a safe and secure environment for the children.

Shadowing professionals and learning different operational standards for room dining operations, bar operations, inventory check, hotel restaurant budgeting, and menu engineering.Helped developed and applied sales and marketing strategies of the catering department to give effective profitability to the hotel with excellent service and satisfaction to customers.Promoted teamwork and cohesiveness between all departments; effectively motivated team members by offering incentives or goals that are attainable. Upgraded the menus by including a calorie reference of menu items for guests to gain awareness of nutritional values of food items.

Pre-opening officeWorked on pricing, prospecting, researching, and collecting information of the surrounding area.Helped brainstorm in marketing ideas, promoted teamwork, systematized all paper work.Visited the construction site of hotel.

Atlanta, Ga, Us