• Responsible for short- and long-term product roadmap and vision for corporate wellness and patient engagement platform products based on target market segments and needs.• Supported business development and sales teams with product definition and positioning.• Supported key customers with their product implementation and deployments including a workplace wellness pilot program deployed to 300 participants to test the impact of self-tracking, coaching and device connectivity that saw a decrease in overall risk for type 2 diabetes and metabolic syndrome.

• Managed relationships and collaborative partnerships with executive management, project sponsors and clinical department heads for product development and evaluation (including preparation of a randomized controlled trial of a type 1 diabetes mobile application in youths).• Managed cross-functional team of five human factors specialists, designers and developers; including task assignment, time allocation and priorities on specific projects.• Managed mobile diabetes application and corporate website projects using agile project management methodologies to deliver high quality products according to specified concurrent timelines; including product planning, design, development and deployment.• Defined and directed short- and long-term product roadmap and vision for mobile diabetes self-management application to create coherent product suite.• Oversaw user and stakeholder interviews and cognitive walkthroughs for qualitative/quantitative data summation and analysis to inform product design and development.• Designated reviewer of Centre-wide ISO 13485 standard operating procedures, forms and templates in preparation for full implementation and ISO certification; ensured that project phases adhered to requirements for potential product commercialization opportunities.

• Worked directly with program directors and external partners to support their content management needs using Microsoft Sharepoint and Oracle WebCentre Spaces.• Project managed the successful migration of all corporate and partner online collaborative communities from Microsoft Sharepoint to Oracle WebCenter Spaces.• Championed and supported the use and adoption of online collaborative communities across the organization and among external stakeholders through the development of training materials and hosting in-person/online training workshops; Instrumental in growing the number of Partnership hosted collaborative communities from inception to over 75 communities.• Managed the successful implementation of the 6-month contact management and corporate intranet projects (including requirements gathering, configuration, deployment and budgeting).• Developed processes, governance and best practice guidelines for data management, maintenance and use of the contact management system and corporate intranet.

• Implemented corporate service levels and performance tracking for monthly and quarterly scorecard reports.• Developed and implemented streamlined corporate processes including meeting planning, employee travel processes, expense claims, and general office services.• Single point of contact for all staff and partner organizations with respect to corporate services.• Managed, administered and provided user support for collaborative teamsites using Microsoft SharePoint.

• Liaised with client contacts and employees to ensure satisfaction with services and followed-up with concerns or questions regarding services provided.• Analyzed client statistical reports regarding Employee Assistance Program usage including the manipulation and analysis of raw data and provided client summary reports.• Presented and facilitated employee orientation sessions within client organizations; Supported client organizations with their workplace health programs by providing health resources as required.

• Researched best practice wellness programs in industry and compared to current organizational wellness programs.• Developed employee wellness survey and analyzed results to identify gaps and provide recommendations on organizational wellness program next steps.• Participated in Wellness Fair and provided information regarding overall health.