Stephanie Staaden Email & Phone Number

Pleasant Prairie, Wi, Us

• Drive and manage client engagement, working closely with sales executives to ensure client readiness for Mobile Credential Projects against pre-requisites; Including but not limited to:o Ensure completion of pre-work activitieso Ensure upgrades are scheduled/completedo Ensure various hardware components are ordered and fulfilledo Manage hand-off to Transact consulting for solution deployment• Develop processes and associated materials, in conjunction with marketing and our partners, to track and report on client readiness• Serve as primary customer contact and manages overall company customer interface relationships for defined scope(s) of work to ensure responsiveness to customer needs • Provide functional and technical guidance to consulting staff and management. Will also perform as a project lead on advanced specialized projects or in resolution of technical problems that would critically impact performance, schedule or cost. • Develop project schedules and documentation; defines and assigns work to consultants assigned to Project; monitors and controls work in progress for technical adequacy; and provides active assistance to meet schedules or resolve complex technical or customer requirements. • Evaluate information from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. • Serve as the conduit between stakeholders (internal and external customers) and the project implementation team through which requirements flow.• Implement and manage project changes and interventions to achieve project outputs.• Ensure timely project communication and appropriate generation, collection, dissemination, and storage of project information – prepares project status reports and keeps management, business clients and others informed of project status and related issues.

Phoenix, Arizona, United States

• Manage a personal portfolio of projects as the primary owner and also support other senior project managers with coordination and logistical tasks on larger more complex projects. • Overall performance and delivery of defined scope(s) of work as indicated by customer satisfaction, quality of products and/or services provided, level of profitability attained, and other such measures as may be designated. • Serves as the conduit between stakeholders (internal and external customers) and the project implementation team through which requirements flow.• Accountability for overall performance and delivery of defined scope(s) of work for projects as indicated by customer satisfaction, quality of products and/or services provided, project profitability, and other such measures as may be designated. • Coordinating hardware delivery to client campuses and assisting with logistical activities.• Scheduling meetings, documenting and distributing call notes.• Ensures timely Project Communication and appropriate generation, collection, dissemination and storage of project information.• Project administration including forecasting setup and tracking, time/expense reconciliation• Demonstrates a high-performance goal-orientated attitude.

Greater Chicago Area

Ensures that the institutional policies are in compliance with US Department of Homeland Security (DHS) guidelines governing lawful admission, enrollment, and employment of all incoming, current, and recently graduated (OPT) students. Maintains contact with federal agencies and provides ongoing institutional compliance training of administrators and faculty on federal regulations. Maintains international student records through the SEVIS system, reviewing, issuing, and signing immigration documents and advising students about maintaining their proper visa status. Creates and provides pre-arrival orientation materials, and working with other staff, plans and delivers day-long comprehensive orientation sessions. Assists with recruitment for the university and its intensive English program. Responsible for maintaining accurate data on the department’s website and Facebook pages, and assists with other social media and online recruiting platforms.

Las Cruces, New Mexico

F-1/J-1 international student and scholar advising and administration; post-graduate employment authorization through SEVIS.

Wilsonville

F-1 international student advising and administration; post-graduate employment authorization through SEVIS. Completes payments and controls expenses by receiving, processing, verifying, and reconciling invoices. Maintains payroll information by collecting, calculating, and entering data. Processes student tuition and activity payments; makes daily bank deposits. Obtains requirements as purchasing agent by verifying, preparing, and forwarding purchase orders; verifies receipt of items; authorizes payment.

Supervision of Student Accounts staff, including Refund Specialist, 3rd-Party billing and Call Center; creation of detail codes; adjustments to student accounts according to program of study; tuition write-offs; preparation of monthly billing statements; liaison between State Treasury and accounting departments; prepare invoices for payment; Posting/balancing entries to accounts/ledgers, Financial Aid assistance, new program implementation.

Supervision of Cashier staff and vault operations, including drawer and vault counts and reconciliation; working with University departments to attain compliance with ORS and OUS standards for all cash receipts and petty cash funds; maintenance of personnel records for staff; distribution of payroll; reconciliation of web payment processes and discrepancy research; reconciliation and adjustments to student accounts according to program guidelines; participation in weekly/monthly meetings with management; implementation of new University-wide credit card processing through 3rd-party vendor.

Liaison between International students and their sponsoring embassies/governments; dispensing of short-term/emergency loan funds; 3rd -Party billing assistance; processing of returned checks and other duties related to the disbursement and repayment of student funds.

Case management duties including Spanish-language translation; adoptive/foster care placements; adoption finalization and financial assistance; payment verification reports; issuing medical cards and clothing vouchers.

Performed teller transactions as well as assisted in branch audits; Spanish-language translation; troubleshooting; creation and maintenance of procedural guidelines.

Responsible for managerial duties in absence of manager: employee performance reporting; assign daily tasks; opening, closing and general operation of store; customer service; inventory control; sales; nightly balancing of cash registers; bank deposits.

Collaboration with team of peer advisors to organize Study Abroad Fair including recruitment of former study abroad participants and exchange students; organization of financial event sponsorship; coordination of presenters and advisors for potential and current study abroad participants.

Knowledge of Banner system for data entry, and maintenance of confidential records.