Internal Account Manager
Current
Apr 2024 - Present
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Stephanie Walls Email & Phone Number
Internal Account Manager
at
Talk Straight Group
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Internal Account Manager
Location
Motherwell, Scotland, United Kingdom
Company size
Who is Stephanie Walls? Overview
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Quick answer
Stephanie Walls is listed as Internal Account Manager at Talk Straight Group, a with 34 employees, based in Motherwell, Scotland, United Kingdom. AeroLeads shows a matched LinkedIn profile for Stephanie Walls.
Stephanie Walls previously worked as Business Owner at Owl & Brew and Freelance Illustrator at Steph Makes Stuff. Stephanie Walls holds Graphic Design from Glasgow School Of Art.
Company email context
Email format at Talk Straight Group
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Talk Straight Group
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Profile bio
About Stephanie Walls
Internal Account Manager at Talk Straight with over 18 years experience in the EdTech industry. Small business owner with a passion for all things creative.
Current workplace
Stephanie Walls's current company
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Talk Straight Group
8 roles
Stephanie Walls work experience
A career timeline built from the work history available for this profile.
Business Owner
Owl & Brew
Small online store selling quirky cards and gifts.
Freelance Illustrator
Steph Makes Stuff
Freelance illustrator / Graphic Designer
Strategic Internal Account Manager - Slc
Managing 260 schools, libraries and other council run establishments within South Lanarkshire. Maintaining and growing relationships with key stakeholders at school and council level.
Mar 2023 - Feb 2024
Internal Key Account Manager
Providing first class customer service to the top 200 Key Account Schools in London and surrounding areas.Working to and exceeding individual and group sales targets and KPIsActing as a single point of contact for Key Accounts, Multi Academy Trusts and Managed Service sites. Recommending IT Solutions and Services to meet the customer needs.
May 2017 - Jun 2023
Senior Support Consultant - Mis (Rm Integris)
Providing 3rd line technical support on RM Integris - a cloud based MIS solution for Schools and Colleges. Sharpening processes to provide a more efficient and effective support serviceAdvanced diagnostics and troubleshooting of the applicationManaging migrations of new customers onboarding from other MIS productsOwning escalations from 1st/2nd line Managing complex customer complaints through to resolutionTaking a lead role in onboarding and training/development of new engineers
Apr 2011 - Apr 2017
2Nd Line Vle Support Engineer
2nd line helpdesk engineer supporting RM’s school learning platform, Kaleidos. Diagnosing and troubleshooting customer issues via telephone and email. Owning customer issues across their entire lifecycle through to resolution.Improvement focus to continuely review and improve processesEscalation and complaint management
Apr 2009 - Apr 2011
Customer Enquiries And Support Helpdesk
Customer Enquiries and Support HelpdeskFirst point of contact for inbound requests from RM customers and other external service users.Manging several shared email inboxes, webchat, support online, completing administrative work relating to these.Responding to and communicating with customers via phone, email and online within SLAReviewing, categorising and prioritising customer feedback for internal teams, escalating when required.Building excellent customer service relationships both internally and externally, while adhering to policy and procedural guidelines at all times. Maintenance of team sharepoint site
Aug 2007 - Apr 2009
Team & coworkers
Colleagues at Talk Straight Group
Other employees you can reach at talk-straight.com. View company contacts for 34 employees →
MM
Michelle Miller
Colleague at Talk Straight GroupUnited Kingdom
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HB
Hannah Bamford
Colleague at Talk Straight GroupIlkley, England, United Kingdom
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CC
Craig Childs
Colleague at Talk Straight GroupRushden, England, United Kingdom
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HJ
Hayley Jenkinson
Colleague at Talk Straight GroupDarwen, England, United Kingdom
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JN
Jordan Nuttall
Colleague at Talk Straight GroupBarnoldswick, England, United Kingdom
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SN
Silas Nyoni
Colleague at Talk Straight GroupGreater Leeds Area, United Kingdom
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CB
Charlie Bennett
Colleague at Talk Straight GroupSouth Croydon, England, United Kingdom
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CH
Calum Hunter-Mcinnes
Colleague at Talk Straight GroupLiverpool, England, United Kingdom
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RG
Ruth Gardner
Colleague at Talk Straight GroupGreater Leeds Area, United Kingdom
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TS
Tim Sedgwick
Colleague at Talk Straight GroupLeeds, England, United Kingdom
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Michelle Miller
Colleague at Talk Straight GroupUnited Kingdom
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HB
Hannah Bamford
Colleague at Talk Straight GroupIlkley, England, United Kingdom
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CC
Craig Childs
Colleague at Talk Straight GroupRushden, England, United Kingdom
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HJ
Hayley Jenkinson
Colleague at Talk Straight GroupDarwen, England, United Kingdom
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JN
Jordan Nuttall
Colleague at Talk Straight GroupBarnoldswick, England, United Kingdom
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SN
Silas Nyoni
Colleague at Talk Straight GroupGreater Leeds Area, United Kingdom
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CB
Charlie Bennett
Colleague at Talk Straight GroupSouth Croydon, England, United Kingdom
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CH
Calum Hunter-Mcinnes
Colleague at Talk Straight GroupLiverpool, England, United Kingdom
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RG
Ruth Gardner
Colleague at Talk Straight GroupGreater Leeds Area, United Kingdom
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TS
Tim Sedgwick
Colleague at Talk Straight GroupLeeds, England, United Kingdom
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1 education record
Stephanie Walls education
FAQ
Frequently asked questions about Stephanie Walls
Quick answers generated from the profile data available on this page.
What company does Stephanie Walls work for?
Stephanie Walls works for Talk Straight Group.
What is Stephanie Walls's role at Talk Straight Group?
Stephanie Walls is listed as Internal Account Manager at Talk Straight Group.
Where is Stephanie Walls based?
Stephanie Walls is based in Motherwell, Scotland, United Kingdom while working with Talk Straight Group.
What companies has Stephanie Walls worked for?
Stephanie Walls has worked for Talk Straight Group, Owl & Brew, Steph Makes Stuff, and Rm Plc.
Who are Stephanie Walls's colleagues at Talk Straight Group?
Stephanie Walls's colleagues at Talk Straight Group include Michelle Miller, Hannah Bamford, Craig Childs, Hayley Jenkinson, and Jordan Nuttall.
How can I contact Stephanie Walls?
You can use AeroLeads to view verified contact signals for Stephanie Walls at Talk Straight Group, including work email, phone, and LinkedIn data when available.
What schools did Stephanie Walls attend?
Stephanie Walls holds Graphic Design from Glasgow School Of Art.
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