Stephanie W. Email & Phone Number

Phoenix, Az, Us

Vancouver, Bc, Ca

Vancouver, Bc, Ca

• Supported lululemon’s contact center, GEC (Guest Education Centre) which handles over 10,000 interactions per day across multiple channels, during peak hiring season—full-cycle and high-volume recruiting.• Screened, interviewed, and hired in a high-volume environment for hourly and salary roles while meeting and exceeding hiring deadlines—fulfilled up to 25 open positions for one role within one month.• Sourced candidates through a variety of proactive methods as well as reviewing up to 800+ applications on Avature (ATS) for one role/req.• Collaborated with various stakeholders and cross-functional partners such as hiring managers, HR business partners, IDEA partners, compensation team, and GEC operation leads.• Strategized closely with TA Managers and senior leaders on effective hiring plans.• Ensured a diverse pool of candidates for all roles—utilized various job posting sites and sourcing strategies to attract and include diverse backgrounds and viewpoints.• Managed scheduling and all other logistics for external and internal candidates, including generating offer letters, background checks, and onboarding process.

Vancouver, Bc, Ca

Seattle, Wa, Us

• Supported AWS Identity organization sourcing and recruiting primarily for Software Development Engineers and Front-End Engineers covering all entry-level to senior-level roles.• Managed 20+ open reqs at a time while working with 7+ different hiring managers.• Creatively utilized Boolean search strings on recruiting software tools like LinkedIn Recruiter, Beamery, hireEZ, SeekOut, and Amazon Hire to build diverse candidate pipeline.• Owned tracking process within in-house ATS (Amazon Hire) and iCIMS to make sure of data integrity and smooth interview and hiring processes.• Partnered closely with key stakeholders like business leaders, hiring managers, client leads, and recruiting coordinators to influence and deliver quality assessment and excellent candidate experience through all aspects of the recruitment funnel.• Maintained and exceeded recruiter activity metrics hitting over total 500 reach-outs per week.• Owned weekly data reporting cadence to business org leaders and appropriate hiring managers.

Scottsdale, Arizona, Us

• Managed on average 50+ in-bound calls and emails daily in a timely manner—handled processing sales, booking fittings, assisting with warranties and returns cases while providing 5-star customer service and follow-up.• Handled sales and other inquiries from Korean speaking customers via phone and email.• Updated customers on various promotions and provided product knowledge and spec details while keeping up to date on new clubs, apparel and accessories, and policy changes.• Captured, documented, and updated details from customer interactions via an in-house database.

Hanover, Md, Us

• Sourced and identified top design talent and qualified professionals in the digital and creative industry using creative Boolean search strings on LinkedIn Recruiter and other in-house database.• Evaluated resumes and portfolios, conducted in-depth phone calls, facilitated scheduling interviews with account managers and hiring managers, negotiated wages for both consultants and account managers.• Owned tracking process within in-house ATS (Salesforce) to make sure of data integrity and smooth interview and hiring processes.• Worked with recruiting managers and leadership to maintain recruiter activity metrics.• Worked with hiring managers from Fortune 500 company clients like Facebook, Amazon, Microsoft, and Starbucks to fill in their Copywriters, Art Directors, and UX/UI/Product/Production Designer roles.

Chicago, Il, Us

• Focused on building partnerships with new and inactive merchants in all of US and Canada.• Engaged, consulted, and closed deals on new business opportunities through cold calling.• Maintained hitting activity and sales metrics on weekly, monthly, and quarterly basis.• Took ownership of contract negotiation process, generated leads, allocated margins and discounts.• Drove market growth for revenue and quality merchants.

• Taught private and group golf lessons/clinics. • Staged up to 200-player tournaments and events.• Booked and adjusted tee times using ForeTees software. • Performed daily tasks to ensure membership is held to the highest of standards.

Scottsdale, Az, Us

• Maximized tee sheet revenue daily through EZ Links, Golf Now, Groupon, etc. • Assisted in merchandising and product sales in golf shop with the Buyer/Head Merchandiser. • Upheld order and pace of play on the golf course to deliver extraordinary service to all guests. • Taught private and group golf lessons/clinics.

Bachelor'S Degree, Advertising

Bachelor'S Degree, Photography