O’Neil Digital Solutions is a leader in data-driven customer communications and customer experience for the nation’s leading Healthcare, Insurance and Financial Services enterprises. Our industry-best ONEsuite CCM+CX platform ensures improved customer experience and satisfaction, and significant cost reduction and revenue generation for our clients.O’Neil Digital Solutions transforms your customer communications with ONEsuite: an enterprise solution offering document creation, document… Show more O’Neil Digital Solutions is a leader in data-driven customer communications and customer experience for the nation’s leading Healthcare, Insurance and Financial Services enterprises. Our industry-best ONEsuite CCM+CX platform ensures improved customer experience and satisfaction, and significant cost reduction and revenue generation for our clients.O’Neil Digital Solutions transforms your customer communications with ONEsuite: an enterprise solution offering document creation, document management, document delivery, AI-driven campaign management, and enhanced data analytics. Our clients realize elevated customer experiences and improved customer satisfaction, operational efficiency, cost reduction and increased revenue. Show less

A SaaS technology organization focused on increasing customer and client engagement and improving customer retention by driving paperless adoption, increasing self-service and maximize operational efficiencies increasing clients NPS.

• Top Sales Representative, achieving highest sales based on percentage of company’s annual revenue.• Developed a new vertical for DivDat; consultative selling into Utilities, increasing the company’s annual revenue by 41%.• Developed a new product offering, Kiosks for Utilities, by initially partnering with a business partner and eventually working with DivDat to create their own proprietary kiosk solution increasing the company’s annually revenues by $1.2 million at its infant… Show more • Top Sales Representative, achieving highest sales based on percentage of company’s annual revenue.• Developed a new vertical for DivDat; consultative selling into Utilities, increasing the company’s annual revenue by 41%.• Developed a new product offering, Kiosks for Utilities, by initially partnering with a business partner and eventually working with DivDat to create their own proprietary kiosk solution increasing the company’s annually revenues by $1.2 million at its infant stage.• Established DivDat’s largest revenue generating account in its 40+ year history, contracting with Gateway Energy/Direct Energy which represented 13% - 27% of DivDat’s annual revenues depending on year.• Established DivDat’s largest utility client, DTE Energy, with 3.3 million customers.• Speaker/Presenter at: 2013 Conferences Connect Utility Self-Service Summit, 2014 AGA/EEI Customer Service Conference, 2014 CS Week Conference and NEUCC 2016. Asked to speak/present at the 2015 Utility Payment Conference and 2015 EMACS.• Expanded the company’s footprint in Financial Services by contracting with BMW, Daimler Chrysler Financial Services and Mercedes.• Created a corporate proposal and developed an RFP resource for the entire sales organization. Show less

Top 10% 2005 Data SalesExceeded 2005 data quota, over 150% ($1,399,708 for 2005, Quota $823,108)Promoted to Vice President, Technology and Telecommunication Markets - 2005Promoted to Enterprise Account Executive - 2003Promoted to Sales Director – 2002Record for Top Sales Month – Exceeding quota by over 335%Team Player of the Year Award – 2002Top Sales Producer 2001 – Exceeding quota by over 225%New Business Achievement Award – 2001Representative… Show more Top 10% 2005 Data SalesExceeded 2005 data quota, over 150% ($1,399,708 for 2005, Quota $823,108)Promoted to Vice President, Technology and Telecommunication Markets - 2005Promoted to Enterprise Account Executive - 2003Promoted to Sales Director – 2002Record for Top Sales Month – Exceeding quota by over 335%Team Player of the Year Award – 2002Top Sales Producer 2001 – Exceeding quota by over 225%New Business Achievement Award – 2001Representative of the Year Award – 2001Sales Achievement Award – August 2001Sales Achievement Award – February 2001Top Sales Producer 2000 – Over 125% higher sales than second placeEmployee of the Month Award – September 2000 Show less