Senior Client Relationship Associate
CurrentLead and maintain existing client relationships as primary point of contact for inquiries related to account maintenance, cash management, distributions, and investment reporting.Research and resolved routine to complex client issues leveraging internal support resources.Prepare client account paperwork including internal agreements, custodial forms, applications, and other deliverable for processing.Track and document client interactions, activities, and meeting in CRM, ensuring… Show more Lead and maintain existing client relationships as primary point of contact for inquiries related to account maintenance, cash management, distributions, and investment reporting.Research and resolved routine to complex client issues leveraging internal support resources.Prepare client account paperwork including internal agreements, custodial forms, applications, and other deliverable for processing.Track and document client interactions, activities, and meeting in CRM, ensuring notes are inputed in a timely and compliant manner.Develop trusted relationships with custodial partners (Charles Schwab, Fidelity, and TD Ameritrade), and with client professional contacts and service providers.Participate in opportunities to contribute to mentoring and coaching of associates. Show less