Employment: Casual/40 Hours/WeeklyAnswering telephones promptly in an efficient, friendly manner. Customer Service. Ensuring general office areas are always neat, clean and presentable. Completing day-to-day office duties including mail, faxes, photocopying, data entry, ordering of supplies, labelling, filling paper trays for fax machine and photocopiers etc. Data entry & processing as required. Assistance with despatch for freight tasks. Organisation of meetings and functions. Assistance to Budget Development Managers Load Capacity Rating Plates Daily ordering and receipting tasks of purchase orders.

The role of the sales support staff was to support the onsite management to achieve the company goal and targets.Customer order processing. Customer service – phone enquiries and orders. Pricing / quote preparation Inventory control. Administrative support. Commons sense decision making.A general understanding of the plumbing/bathroom industry.

As the first point of contact I was responsible for facilitating the efficient functioning of an office through a range of administrative, clerical, financial and managerial tasks.Accounts receivable/payable/Wages. Purchasing officer. Invoicing.Quoting assistance.Onsite assistance.Diary Management.Office supplies.Office maintenance.Directors assistant.Filing.Staff Induction / Termination. Disputes handling.Basic Website/Facebook maintenance.Website maintenance and blog.

Based in the store I provided customers with direct support and advice on personal lending, account creation and insurances. The position required engaging with Customers, developing referral channels, creating sales pipelines and maximising opportunities to ensuring my targets were achieved. When required I also assisted the teller team to process deposits, withdrawals and banking enquires, with a proven record of maintaining, verifying, balancing allocated cash drawersReceiving and processing banking transactions. Verifying transactions.Monitoring for suspicious behaviour. Disputes handling and resolution.Keeping with established procedures.Experience in exercising discretion in judgment. Able to advise accurate and detailed information. Cross SellingDeposits.Withdrawals.Loan applications.Internet banking setup.Accounts setup.

I was responsible for the management of key retail hardware customers and working in conjunction with the National Account Manager to develop and grow these accounts profitably. I was a highly motivated, energetic and innovative sale person. My focus was on partnerships with customers and growth for both business's. Operate as the lead point of contact for any and all matters specific to your customers.Build and maintain strong, long-lasting customer relationships.Develop a trusted advisor relationship with key customer stakeholders and executive sponsors.Ensure the timely and successful delivery of solutions according to customer needs and objectives.Forecast and track key account progress.Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.Assist with high severity requests or issue escalations as needed.General quoting and admin duties.Project specification.

This position was focused on account trade customers by providing product and service information in conjunction with assisting the account managers/sales teams. The following skills were required to assist and complete customer enquiries.Product knowledge.Quoting.Stock Control.Purchasing liaison. Switch board control.Counter control.Account debtor control.Project management assistance.Dispute management.Filing.

As part of a team of sales assistants I was expected to greet customers and answer any queries they may have, from stock availability and details of special offers to a product’s price. Note: High School PositionSales and Customer ServiceLoss Prevention (LP)Visual Merchandising/ Store PresentationStock ControlCounter ControlShoes

As part of a team of a team I was expected to greet customers and answer any queries they may have and assist in processing food and beverage orders.Note: High School PositionCounter Control.Food and Drink handling.Visual Merchandising/Store Presentation.Responsibility of opening and closing the store.Cash handling.