AnalyticsData ForensicsMultidimensional ReportingProcess Development / ImplementationAdministration Department ManagementInterdepartmental Strategy & Process Special Project ManagementInternship Program ManagerContinuous Improvement ChampionAnti-Racism & Racial Equality Committee Co-Chair

Multi-Dimensional ReportingData ForensicsInterdepartmental Strategy and ProcessI spearhead the administrative team that manages all projects during the fabrication/manufacturing stage from an organizational and operations standpoint. We guide each project from the moment it hits our warehouse doors to when it goes out, ensuring all work orders reach the required departments and are executed by their deadlines. We also manage the overall inventory and costing of our raw materials and consumable goods.Salesforce is the platform that ASTOUND operates on and it has been a great experience to be a part of its piece by piece integration, investing countless hours collaborating with our IT Team to mold Salesforce to facilitate everything that goes into making ASTOUND a well-oiled machine. My interdepartmental coordination skills are put to very good use helping ASTOUND through the corporatization process as these systems impact all other area of the company and to ensure that Operations-US has the most efficient and effective systems. I also built and manage the scheduling system for the Detailing and Graphic Design department. These systems solutions need to be meticulously thought-out, rigorously tested, and deftly implemented and possible revised many times over as the company continues to expand and grow. I, alongside our team of Managers, have created and perfected policies and procedures that allow our facility to improve its efficiency and its production.

I was the Administrative Assistant for Diamond Concrete Cutting for two years. I managed all of the clerical responsibilities including but not limited to: a multi-line phone system with a high volume of clientele, Accounts Payable and Accounts Receivable, data input, contract compliance, and project coordination (releases, certificates of insurance, change orders, letters of warranty). My organizational skills allowed me to tackle large projects in addition to any and all other responsibilities. I can manage a high volume of clientele and maintain their physical and electronic files. I worked daily with multiple Microsoft Office programs, Adobe, and Quickbooks. My position and all of its encompassed responsibilities increased by 60% from when I began at Diamond Concrete Cutting in May of 2014. I lightened the work loads of both the Office Manager, Project Managers, and Dispatcher, and always maintained excellent customer service.

I managed all of the clerical and administrative work for the company which included but was not limited to: multi-line phone system, Accounts payable, Account receivable, scheduling of projects, filing. Additionally, I drafted 70% of the project contracts and even worked with customers to increase project size and contract amounts.

I spent four (4) years as Head of Internal Operations at Housing for Homeless Veterans (HHV), and was loyal from its infancy to its dissolution. As the company had just been formed when I began working there the path we forged was new to everyone involved with HHV. It was a non-profit organization, the likes of which had never existed. I was part of creating permits, government programs, and the connecting of various state, federal, and independent offices. HHV was, at its core, a real estate investment group, and my years with them gave me a thorough understanding of both real estate and the mortgage process.