Stephen Henderson Email & Phone Number

Fort Worth, Texas, United States

Fort Worth, Texas, United States

Fort Worth, Texas, United States

• Research and document Simpli.fi’s programmatic offerings for internal and external end-users
• Publish documentation using single-source content management systems and XML editors
• Create screenshots, diagrams, and other visual assets for help center articles
• Collaborate with product managers and developers in an agile environment
• Q&A new products, reporting bugs and suggesting improvements to developers and product managers
• Meet regularly with UX designers to review product designs

Fort Worth, Texas, United States

• Oversaw a book of clients, serving as their main point of contact for campaigns and reporting
• Managed daily execution of programmatic campaigns and client-related deliverables
• Analyzed performance data to create dashboard reports and provide strategic steps to meet goals
• Advised sales directors and media planners on strategy and best practices during the RFP process
• Led calls with clients to review campaigns, gave software training on an ad hoc basis
• Answered client queries regarding product offerings, best practices, and campaign performance

Rome Area, Italy

• Coordinated class trips of 100+ students throughout Italy and Greece
• Operated as a liaison for student dietary, maintenance, medical, and immigration needs
• Created content for marketing and social media by photographing program events and travel
• Wrote program newsletters for university website
• Planned, promoted, and executed extracurricular and academic events
• Led the training and management of 15+ student workers in two cycles per year

Irving, TX

• Participated in recruitment efforts resulting in the enrollment of UD’s largest freshman class
• Used CRM software to track prospect interactions, monitor applications, generate call lists
• Scheduled and advertised admission counselor visits to schools and college fairs
• Promoted the university to prospective students via cold calls, campus tours/open houses
• Reviewed college applications and processed prospective student information

Irving, TX

• Processed all financial aid materials, including tax returns, W2 forms, and scholarships
• Executed mail merges to send mass mailings
• Managed the Financial Aid office’s two email accounts