Review business requirement for a start-up company, establish internal systems approach and implementation planning.Develop EOI response and Implementation Proposal.Develop Roles and Responsibilities, Training and Development requirements. Establish elements of onboarding procedures.Establish QA, help desk and escalation requirements and customer survey.

Practice Director – Oracle Consulting Services (OCS) CRM – responsible for supporting and developing business opportunities, resourcing / recruiting, oversight of Project Governance. On the acquisition of Siebel, Oracle maintained a separate CRM line of business and merged existing Oracle CRM product (PeopleSoft and Oracle CRM’s) into that line of business. Direct reports include consultants from all 3 CRM product sets. Practice management disciplines include – • working with Licence and Consulting Sales to identify and engage on opportunities• forecast revenues and resource requirements, recruitment (local and overseas)• contract negotiation, development of statement of work, navigate approvals process• direct engagement with clients, project governance• manage project financials, review invoice generation, accounts receivable• liaise with other business units – Product Management, Resource Management• Oversee Implementations and Project Progress.

Siebel prior to acquisition by Oracle• Client Delivery Manager responsible as Project Manager for the first implementation of Siebel at a major Australian Bank. Successfully completed the first implementation into telesales and referrals.Responsible as Project Director for second and subsequent phases of of increased functional coverage within Consumer Finance Division.• Client Delivery Manager for Siebel’s involvement in a major business transformation program for a major Australian Telecommunications company.

PeopleSoft prior to acquisition by Oracle• Post the acquisition of J.D. Edwards by PeopleSoft, appointed Solution Delivery Director – Southern Region responsible for all major projects (implementation, upgrade, optimisation) for all of PeopleSoft’s product lines (Enterprise, EnterpriseOne and EnterpriseWorld)• Additional temporary responsibility of Acting Business Development Manager – Southern Region responsible for all professional services related business development activities. • Direct reports included all project managers and project directors (total 11) in Southern Region.

J.D. Edwards prior to acquisition by PeopleSoft and then Oracle• Commenced as the Project Director responsible for the Wine Industry Module development project. The project was experiencing significant issues, lack of momentum, poor project governance and on the verge of legal action by the charter clients. Recovered the project and oversaw the relocation to corporate HQ (Denver). Currently commencing phased roll out into the charter clients locations throughout Australia and Napa, California. • Appointed Consulting Services Manager – Southern Region responsible for all professional services business development, implementations, upgrades and consulting services. Manufacturing, Distribution and Transport.

• Evaluation and selection of a payroll solution for major Health Services Organisation. Assessment of in-house implementation against business process outsourcing.• Evaluation Of Enterprise Wide footprint of SAP Software Solutions for a major Distribution organisation.

• Business Development & Delivery Manager dedicated to a major Australian Bank. • Project Manager for the successful preparation of the tender response for a major Australian Bank. The response required a documented RFP for 12 separate functional areas for a major Australian Bank. • National Industry Consulting Lead for Financial Services. Responsibilities included developing an industry consulting capability for banking and insurance industries within Australia. • Project Director for the successful prime contract implementation of the IS-U/CCS (Customer Care System) application at Electricity Utiulity Company. CCS is a call centre, billing and collections application suite requiring FI/CO, SD and MM in addition. This is one of the first english speaking implementations in the world.

KPMG Barents Group Australia• Associate working as part of the technology sub-team of a global business strategy for a multi-national Bank.

• Associate Director within Information Solutions Professional Services responsible for banking technology. Member of Banking & Finance Focus Group and Banking & Finance Executive Committee for Melbourne practice. • During this period I led or participated in numerous reviews and projects for 15 different companies and organisations, mostly Banks, financial institutions including Superannuation and Insurance.

• As a consultant to Treasury System software developer) I commenced with responsibility for a single client site of the Global Trading System – Unix based investment management system. At the conclusion of the contract, November 1991, I was responsible for the day to day management of the companies support and maintenance function• Development of a Conversion and Testing Strategy as part of the Global Payments Project at a Major Canadian Bank. The proposed conversion was of the London Branch Operations from an existing local MIDAS implementation to a distributed 'Branch' from the Toronto mainframe based International Banking and Trading Support System (IBTSS). IBTSS is a heavily customised version of the International Money Management System (IMMS).• As a consultant to Hogan Systems Inc post Hogan's acquisition of GDK Systems., I managed the 'vendor responsibilities' of installing and implementing the International Money Management System (IMMS) at a Major U.K. Bank.• As a Senior Consultant to GDK Systems, author of the International Money Management System (IMMS), I managed the 'vendor responsibilities' of installing and implementing the International Banking product in a leading Australian Bank. Initially this project was controlled with two User areas in mind, Corporate & International and Treasury Technology• Major components of IMMS are Customer Information System (CIS), Multi Currency Accounting (MCA), Foreign Exchange (FX), Money Market (MM), Credit Risk(RSK) and Commercial Loans (CL).Technical skills : IMS DC CICS Command Level, DB2 SQL

• Install an EFT Bureau for the Queensland Building Societies, based in Brisbane. The application was implemented using, Olivetti CPS32 and Pacer ON/2 from Shared Financial Systems of Dallas. New premises were established and a cost effective Telecom based communications network installed. Physical and network security systems based on encryption devices, RANDATA and Eracom, were required to ensure system integrity.

• Project Leader within the Card Processing System Project responsible for Credit Authorisation. This was part of the ANZ Credit Card repatriation project from Charge Card Services Limited (CCSL).

• Develop and implement a shared ATM network between six building societies in WA based on the First American National Bank (FANB - FDP) product marketed by IBM in Assembler language• Represented the AAPBS on the SAA sub committee 'IS/5/3 EFT, MESSAGE FORMAT AND CONTENT'. Developing AS2805 based on ISO8583.

• On joining Datec in Australia, was assigned a conversion project, modifying a previously developed personnel system to the requirements of the Colleges of Advanced Education in Brisbane. The work was carried out on the colleges network HP3000, MPE IV using HP COBOL and Image DB.• On arrival in Perth, WA, was assigned to help complete a statistical analysis reporting system for the Australian Iron and Steel's Kwinana Furnace site. The analysis was of the element distribution within steel batches as part of the grading process. This was developed on an IBM Mainframe using CICS Command Level COBOL and SDF

• Implementation of the Hoskyn's Sales Ledger package to several companies based at Trafford Park, Manchester running on the companies IBM 3033 MP with extensive communications and remote facilities located in Stafford.• Prior to migrating to Australia I was involved in the development of an on-line job ticketing sub-system as part of a Manufacturing and Engineering Cost Analysis SystemIBM COBOL, IMS DC, CICS Command Level, TSI/ISPF, JCL, VSAM

• Develop a corporate Gas Service and Distribution system requiring specialist standards incorporating common COBOL elements for use across a range of ICL and IBM mainframes. The development carried out was on North West Gas' ICL 4-70 and converted for use on a dual 2972.

• Commenced as a trainee computer operator. During a two year period I gained a comprehensive knowledge of the operation of ICL 1900 series mainframes, rising to Senior Data Processor in an installation comprising 2 x 1904S and a 1904F, the three systems running GEO III, MOP, RJE and VIDIMOP.• On transferring to the development section, I became a member of a team of programmers responsible for the development and maintenance of a suite of programs written in COBOL producing Employment Statistics