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Stephen Brooks Email & Phone Number

Operations and Support Specialist at Jeenie

Location: United States, United States, United States 7 work roles 2 schools

1 work email found @verizon.com LinkedIn matched

✓ Verified May 2026 4 data sources Profile completeness 86%

Current company

Jeenie

Role

Operations and Support Specialist

Location

United States, United States, United States

Company size

575 employees

Who is Stephen Brooks? Overview

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Quick answer

Stephen Brooks is listed as Operations and Support Specialist at Jeenie, a company with 575 employees, based in United States, United States, United States. AeroLeads shows a work email signal at verizon.com and a matched LinkedIn profile for Stephen Brooks.

Stephen Brooks previously worked as Operations & Support Specialist at Jeenie and Senior Data Analyst at Verizon Wireless (Worldwide Wireless). Stephen Brooks holds Business Data Analytics from Coursera.

Company email context

Email format at Jeenie

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{first}.{last}@verizon.com

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AeroLeads found 1 current-domain work email signal for Stephen Brooks. Compare company email patterns before reaching out.

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Profile bio

About Stephen Brooks

Results-driven Data Analyst with extensive experience in data analysis, customer service, troubleshooting, and account management. Adept at troubleshooting, trend analysis, and delivering actionable insights. Proven ability to enhance business performance through effective data solutions and process improvements. Strong communicator with a history of exceeding performance goals and fostering positive relationships.

Current workplace

Stephen Brooks's current company

Company context helps verify the profile and gives searchers a useful next step.

Jeenie

Operations and Support Specialist

United States

Website

jeenie.com

Employees

575

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Company profile

View company profile Email format

7 roles

Stephen Brooks work experience

A career timeline built from the work history available for this profile.

Operations And Support Specialist

Jeenie

United States

Operations & Support Specialist

Current

Jeenie

Sep 2024 - Present

Senior Data Analyst

Verizon Wireless (Worldwide Wireless)

Alpharetta, Georgia, United States

Developed and optimized SQL queries using Teradata, Toad, Cognos, and Visual Studio, ensuring accuracy and efficiency in data retrieval and reporting.
Provided comprehensive data insights, explaining business performance changes, anomalies, and trends.
Aggregated raw data and conducted industry research to standardize and normalize data for centralized reporting.
Created and managed performance dashboards in Tableau, delivering clear visualizations and insights.
Oversaw a portfolio of 100+ reports/queries, addressing troubleshooting tickets and incorporating user feedback to reduce ad-hoc requests by 15% monthly.
Ensured KPI data integrity for accurate business insights, contributing to a $32K quarterly reduction in credits.

Jul 2019 - Dec 2022

Data Analyst-Bus/Gov Customer Operations

Verizon Wireless (Worldwide Wireless)

Alpharetta, Georgia, United States

Developed and optimized SQL queries using Teradata, Toad, Cognos, and Visual Studio, ensuring accuracy and efficiency in data retrieval and reporting.
Provided comprehensive data insights, explaining business performance changes, anomalies, and trends.
Aggregated raw data and conducted industry research to standardize and normalize data for centralized reporting.
Created and managed performance dashboards in Tableau, delivering clear visualizations and insights.
Oversaw a portfolio of 100+ reports/queries, addressing troubleshooting tickets and incorporating user feedback to reduce ad-hoc requests by 15% monthly.
Ensured KPI data integrity for accurate business insights, contributing to a $32K quarterly reduction in credits.

Jul 2016 - Jun 2019

Global Enterprise Advisor

Verizon Wireless Services, Llc

Alpharetta, Georgia, United States

Delivered high-level account management to Fortune 500 clients including Bank of America, CSX Transportation, and Pepsi Corp.
Conducted in-depth analyses and audits of client accounts, identifying trends and anomalies to inform strategic decisions.
Developed and presented Quarterly Business Reviews to senior management and performed account presentations via onsite visits and webinars.
Collaborated with cross-functional teams and third-party vendors to align strategies and maintain client compliance.
Utilized tools like Strategic Account Management (SAM) Tool and Salesforce for reporting, action planning, and funnel management.

Oct 2007 - Jun 2016

Coordinator - Offline Customer Service

Verizon Wireless Services, Llc

Alpharetta, Georgia, United States

Internet Response Department Coordinator (July 2005 – Sept. 2007) * Responded to customer’s e-mails in a timely manner. * Reviewed faxed documents for disconnection and waiver of ETF for Military personnel, customers moving out of the VZW footprint and deceased customers. * Routed, processed and assigned e-mails to keep a respectable Service Level.Customer.

Jul 2003 - Sep 2007

Senior Customer Service Representative

Verizon Wireless Services, Llc

Alpharetta, Georgia, United States

* Analyzed, researched and resolved billing, service pricing and equipment inquiries, claims and adjustments for written and verbal contracts. * Troubleshoot equipment and service problems. * Handled disconnection requests in an effort to maintain all customers. * Educate customers on coverage areas and cell tower information. * Partnered with Incentive.

Sep 2001 - Jul 2003

Team & coworkers

Colleagues at Jeenie

Other employees you can reach at jeenie.com. View company contacts for 575 employees →

Thierno Souare Colleague at Jeenie Dakar, Dakar Region, Senegal, Senegal View → MD

Maria Del Pilar Narváez Garzón Colleague at Jeenie Bogotá, Capital District, Colombia, Colombia View → VF

Vanina Frickel Colleague at Jeenie Argentina, Argentina View → GB

Geulky Buret Marte Colleague at Jeenie Santo Domingo, Distrito Nacional, Dominican Republic, Dominican Republic View → MM

Mohamud Mohamed Colleague at Jeenie Nairobi County, Kenya, Kenya View → NH

Nicole Huerto Colleague at Jeenie Peru, Peru View → MA

Mercus Andy Jean Pierre Colleague at Jeenie São Paulo, São Paulo, Brazil, Brazil View → AD

Alejandra Delsordo Vela Colleague at Jeenie Mexico City, Mexico, Mexico View → SU

Sawna Ullah Colleague at Jeenie Chattogram, Chattogram, Bangladesh, Bangladesh View → K/

Kashif / Colleague at Jeenie Abbottabad District, Khyber Pakhtunkhwa, Pakistan, Pakistan View →

2 education records

Stephen Brooks education

Business Data Analytics

Coursera

Activities and Societies: • Microsoft Business Intelligence Analyst Professional Certificate • Tableau Business Intelligence Analyst.

Liberal Arts And Sciences/Liberal Studies

Northern Virginia Community College

FAQ

Frequently asked questions about Stephen Brooks

Quick answers generated from the profile data available on this page.

What company does Stephen Brooks work for?

Stephen Brooks works for Jeenie.

What is Stephen Brooks's role at Jeenie?

Stephen Brooks is listed as Operations and Support Specialist at Jeenie.

What is Stephen Brooks's email address?

AeroLeads has found 1 work email signal at @verizon.com for Stephen Brooks at Jeenie.

Where is Stephen Brooks based?

Stephen Brooks is based in United States, United States, United States while working with Jeenie.

What companies has Stephen Brooks worked for?

Stephen Brooks has worked for Jeenie, Verizon Wireless (Worldwide Wireless), and Verizon Wireless Services, Llc.

Who are Stephen Brooks's colleagues at Jeenie?

Stephen Brooks's colleagues at Jeenie include Thierno Souare, Maria Del Pilar Narváez Garzón, Vanina Frickel, Geulky Buret Marte, and Mohamud Mohamed.

How can I contact Stephen Brooks?

You can use AeroLeads to view verified contact signals for Stephen Brooks at Jeenie, including work email, phone, and LinkedIn data when available.

What schools did Stephen Brooks attend?

Stephen Brooks holds Business Data Analytics from Coursera.

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