I am a seasoned professional specializing in Internal Digital Projects and Military Technical Publications, with a strong background in technical, logistical, and management roles. My career has been defined by my ability to lead cross-functional teams, develop customized software solutions, and deliver high-quality documentation that meets industry standards.At Traincroft Inc., I have successfully managed multiple projects simultaneously, achieving a 98% on-time delivery rate and maintaining high customer satisfaction for deliverables. My expertise lies in developing interactive dashboards and custom scripts to monitor company metrics, performing root cause analysis on software and hardware issues, and providing leadership and mentorship to team members.My experience extends to collaborating with GE Aerospace to enhance deliverable quality and operational efficiency, as well as developing digital training applications to improve training effectiveness. I am skilled in using various tools and technologies, including S1000D, Adobe FrameMaker, Dreamweaver, Microsoft Word, SGML, HTML, and XML, to author and revise technical manuals.As an Infra Engineering Co-op/Intern at GE Aviation, I optimized processes, supported global teams, and improved support ticket resolution times. My role as a Logistics Manager at Scott’s Miracle-Gro involved overseeing logistics operations, implementing ERP software, and generating comprehensive reports to achieve organizational objectives.I hold a Bachelor's degree in Information Systems from Indiana Institute of Technology and an Associate's degree in Applied Science (Computer Programming & Database Management) from Cincinnati State Community College. I am continuously expanding my knowledge, recently earning an Introduction to Cybersecurity certificate from CISCO and a Project Management Certification from Google.I am eager to bring my expertise to a reputable organization where I can take on challenging projects, collaborate with talented professionals, and contribute to the organization's success. Please feel free to talk about how I can help drive your organization's growth and success.