As the General Manager of Empire Cinemas, I oversaw the daily operations and financial performance of one of the most iconic and historic cinema venues in the West End. With over 30 years of experience in the cinema industry, I have a passion for delivering exceptional customer service, enhancing the cinematic experience, and promoting the best of British and international films.I have a proven track record of managing and leading diverse and high-performing teams, optimizing operational efficiency and quality, and increasing sales and profitability. I have also successfully organized and hosted numerous film festivals, premieres, and special events, collaborating with various stakeholders and partners across the industry. I always looked for new opportunities to innovate, improve, and grow the Empire Cinemas brand and reputation both at Leicester Square and Haymarket.