Stephen Camacho Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

The Store Manager is responsible for reaching the Sales and Profit goals in the Store by setting a plan to deliver the Best Customer Experience. The Store Manager will ensure the Best Team and support their development, work with talent and leadership development and structured performance management for the Store Team based on results, values, and leadership. The Store Manager will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations… Show more The Store Manager is responsible for reaching the Sales and Profit goals in the Store by setting a plan to deliver the Best Customer Experience. The Store Manager will ensure the Best Team and support their development, work with talent and leadership development and structured performance management for the Store Team based on results, values, and leadership. The Store Manager will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues. Show less

Aurora, Colorado, United States

Managing a department of annual sales of $7million +. Training, supervising, rewarded and disciplined a workforce of eighteen + employees. Conducting monthly performance reports for all staff, to plan for a successful annual review. Created new marketing campaigns and strategies and analyzed customer feedback and improved customer service. Developing a new culture to selling. Negotiated with private and corporate buyers for upgraded merchandise. Pacesetters are selling staff crossing a… Show more Managing a department of annual sales of $7million +. Training, supervising, rewarded and disciplined a workforce of eighteen + employees. Conducting monthly performance reports for all staff, to plan for a successful annual review. Created new marketing campaigns and strategies and analyzed customer feedback and improved customer service. Developing a new culture to selling. Negotiated with private and corporate buyers for upgraded merchandise. Pacesetters are selling staff crossing a threshold of $350K in an annual timeframe. My area had the MOST Pacesetters for 2013. Show less

Denver, Colorado, United States

Direct sells of product and services online, via E-Commerce method. Conducting executive briefings to market and recruit new IBOs to become distributors. Mentored, coached and assisted in business growth to ensure consistency of process to maximize increase potential. Conducted teleconference calls to connect and help developed new comers on a weekly base.

Denver, Colorado, United States

Responsible for the day-to-day operations via the segment and daily performance. Managing a team of 8 total supervisors, 4-English and 4-Spanish teams. Interview/Hire team staff, coach and develop to maintain team performance. Exceeded company Peak Performance expectations for all indicators. Responsible for customer escalated calls including issue resolution and customer call back. Coordinated with support and peer groups to develop and implement improved processes for increased customer… Show more Responsible for the day-to-day operations via the segment and daily performance. Managing a team of 8 total supervisors, 4-English and 4-Spanish teams. Interview/Hire team staff, coach and develop to maintain team performance. Exceeded company Peak Performance expectations for all indicators. Responsible for customer escalated calls including issue resolution and customer call back. Coordinated with support and peer groups to develop and implement improved processes for increased customer satisfaction.After call-center was shutting down, I was Working at an International Vender Operations site in Monterrey Mexico, supporting the development of MCI Local Customer Service for residential customer base in the United States. Developing representatives on processes and guidelines to give exceptional customer experience in the One Resolution Call philosophy. Developing the vender’s Supervisory and Management personnel. Monitoring site’s call flow, analyzing performance to create a positive trend to improve center’s implementation to drive for Top Center criteria. Developed a remote process that contributed to saving of travel expense for the company. Show less

Golden, Colorado, United States

On Site Manager @ Hewlett PackardOversaw the entire shift operation of all the External Workers. Operation grew from estimated 125 employees to over 450 staff. Conducted startup and developed strategies. Hired, trained and motivated a team of 6 supervisors transitioning from having only day and swing shift to a 24 X 7 coverage working side by side with Hewlett Packard Management and Directors.Transferred to Coors Brewing Co through Manpower and controlled a pilot program as we… Show more On Site Manager @ Hewlett PackardOversaw the entire shift operation of all the External Workers. Operation grew from estimated 125 employees to over 450 staff. Conducted startup and developed strategies. Hired, trained and motivated a team of 6 supervisors transitioning from having only day and swing shift to a 24 X 7 coverage working side by side with Hewlett Packard Management and Directors.Transferred to Coors Brewing Co through Manpower and controlled a pilot program as we established a smooth simultaneous relationship within both entities. Ensured a smooth operation of Manpower employees assigned to Coors, worked one-on-one with management and shift operation for all the External Temporary Workers (approx. 80 ETWA’s). Conducted orientation for new Manpower employees, monitored attendance and offered feedback and recommendations as needed. Responsible for all documentation including evaluations to each contract employee. Scheduled meetings interfacing with Coors management staff from–supervisors to directors, to ensure business expectations were being administered. Strategic planning with Coors Brewing managers up to 3 months in advance of scheduled vacation, medical leave, and holiday events to ensure shifts were covered by Manpower Employees. Began with 3 challenged departments and grew across Coors Brewing Company’s valley. Show less