Stephen Canonic Email & Phone Number

United States

provides Frontline support in a conversion to ensure client functionalities properly selected to meet clients specifications and expectations resulting in a fully successful implementation. Set up and installs Technical Systems, applications, or process designs for clients / companies Outsource to technology and business process Solutions. Works directly with client to manage initial access, supports map and transfer data, create required process document, and trains or coordinate training for client users. Tests and troubleshoot functionality of installed systems identifies and documents technical issues to be escalated to other product and system integration teams for resolution, where appropriate. Provide feedback based on client experiences to product and Professional Services teams for product and process improvements. Me work directly with client on site or provide installation support remotely.

United States

Respond to customer inquiries via phone, email or SMS chat to provide problem resolutions in accordance with the organization service standards. Answer customer telephone inquiries, order Services needed and complaints. Respond where applicable or direct to technical service areas. Maintain detailed and current knowledge of companies assigned clients products and services. Analyze customer service needs for communication to serve and Technical departments when applicable. Requires ability to navigate a computerized data entry system or other relevant applications.

Ran 85% of customer transactions and had average of 110% of referral goal.Bank opening procedures including Vaults and computer start up programsBalanced Vault, ATM's, Cash drawer and Customer ServiceOpened checking/saving accounts, Credit cards, CD withdrawalsManage Cash drawer $50K+

United States

Manage Employees, Worksite, Read Blueprints, File City Permits, Manage Payroll and Bookkeeping, Set and lead Sales meetings, Bid jobs.

Manage Inventory, Stock Liquor Department, Oversee vendors and ordering, Teller, Customer Service and ran a cash drawer, Receiver Organize merchandise entering and leaving the store.