Stephen Chelladurai Email & Phone Number

Pleasanton, Ca, Us

In this role, I am responsible for the QualityDocs, Training and Station Manager products that are part of the Vault Quality Suite in the Veeva Development Cloud.

Kansas City, Missouri, Us

In this role, I oversaw the product strategy & execution for 4 large scale B2B2C SaaS product lines in the health and well-being sector across 20+ agile development teams. With a multi-million dollar budget and an Annual Recurring Revenue (ARR) of over $65 million, my team was responsible for creating stellar experiences for health care consumers.

Kansas City, Missouri, Us

In this role, I drove the strategy execution for a complex product group, with a specific mandate to deliver on a major Consumer Well-Being Saas product development and go-to-market initiative with a multi-million dollar budget. Notable achievements include:• I managed the launch and continued product development of a major Saas product line that is now live at over 40 sites, with 200k+ logins, and representing a major revenue stream for the organization.• I created and implemented product strategies and roadmaps for two major product lines, prioritizing features, defects, and technical debt to ensure delivered components were addressed appropriately.• I led the team through a cultural and process shift to new revitalized project lifecycle management and product development processes, including the development and delivery of content and 1:1 mentoring.• Key contributor to the achievement of the organizations client churn rate for wellness products, achieving a rate of 1.4%, well under the target of 5%. Engaged at risk clients and integrated their concerns into the roadmap, communicated progress, and delivered key customer features to reduce customer loss.

Kansas City, Missouri, Us

As the Lead Solution Strategist, I spearheaded the strategy and development of a number of consumer health product features and content strategies. My role included leading the analysis of solutions needs, consulting with key clients to understand consumer engagement strategies and functional requirements. I oversaw large-scope projects, managing multiple markets and solutions. Notable achievements include:• I assisted the organization in adjusting to significant staffing growth of over 100 associates, defining organizational structures, product areas, and assigning responsibilities.• I owned the consumer edge development partnership with a key client, assessing functional requirements and market needs to inform the successful development and delivery of seven product modules to the market.• I was recognized internally for my contributions with "Night on the Town" and "Above and Beyond" awards for key project contributions and quality client engagements.

Kansas City, Missouri, Us

In this role, I led several high-visibility and large sale projects through the development lifecycle, leading cross functional teams and providing day-to-day management of projects including risk management, resource management, stakeholder communications, and interdependencies between projects or programs. I coached and facilitated the effectiveness of project teams by growing their capabilities to organize, manage, and make decisions. I transitioned the team to the scaled agile framework and a quarterly planning process to improve time to market, productivity, and quality of our products, and facilitated the adoption of SolutionWorks for two keystone products.

Kansas City, Missouri, Us

In this role, I planned and oversaw packaged software installation, collaborating with application owners to define and coordinate system needs, performing continuous optimization and improvements of systems across multiple domains at several health systems across the country.Notable achievements include:• I spearheaded several cross-organizational initiatives, including Physician Experience Standards alignment, MPage Optimization initiative, and Solution Onboarding to the AMS product.• I provided best practices and standard processes for client engagements to support the overall team and was recognized for these efforts with three internal awards.

Kansas City, Missouri, Us

In this role, I investigated and resolved complex support issues that required engineering engagement for the Cerner Millennium PharmNet solution across the U.S. client base.Notable achievements include:• Identified over 200 functional and performance software defects.• Exceeded individual resolution metrics and KPIs consistently• Awarded Support Organization Associate of the Year award and numerous Client Satisfaction Ping awards.

Tempe, Az, Us

Ames, Iowa, Us

Bachelor Of Science, Computer Engineering

Master Of Science, Computational Biosciences (Bioinformatics)