Stephen Clarke Email and Phone Number

• Responding effectively to customer E-Mails/Phone calls on a daily basis. This involves answering customer queries or assisting buyers/supplier businesses with deliveries or providing updates regarding shipment times, dates, prices etc.•Planning, Organising and Controlling deliveries in and out of the company, this includes shipments within Ireland, to the U.K. and to other European countries like Germany, Denmark, Austria, Spain and Poland.•Creating commercial invoices using M.S… Show more • Responding effectively to customer E-Mails/Phone calls on a daily basis. This involves answering customer queries or assisting buyers/supplier businesses with deliveries or providing updates regarding shipment times, dates, prices etc.•Planning, Organising and Controlling deliveries in and out of the company, this includes shipments within Ireland, to the U.K. and to other European countries like Germany, Denmark, Austria, Spain and Poland.•Creating commercial invoices using M.S. Excel to allow shipments to get through customs without any problems so they can get to our customer on time. • Assessing invoices using Rate Book to ensure the correct sums of money are paid to our clients for work done.• Preparing daily courier reports which are sent to all work colleagues to give an update on the daily progress we are making or identifying if there are any issues in relation to shipments and how to overcome these problems. • Keeping record of all company vehicles and ensure they are roadworthy at all times, weekly vehicle checks are done to help maintain vehicle road worthiness.Customer service & purchasing Also worked in customer service and purchasing departments for a few months.Customer service •Took customer calls, answered customer queries, generated sales orders, provided quotes for products & orders.Purchasing •Generated PO’s, negotiated with suppliers, prepared daily reports, followed up on backorders daily ensuring stock was delivered to is as soon as possible. Show less

My job duties included:•Warehouse picking stock of medical products from locations and stacking them into trolley’s or onto pallets, making them suitable for the checking process. These orders were then to be dispatched to Critical Healthcare’s different important clients in and out of Ireland. •Working in the “Production” area. Here, I prepared multiple kits for dispatch such as First-Aid and Maternity kits and other kits which were to be sent to the nearby Hospitals and Ambulances… Show more My job duties included:•Warehouse picking stock of medical products from locations and stacking them into trolley’s or onto pallets, making them suitable for the checking process. These orders were then to be dispatched to Critical Healthcare’s different important clients in and out of Ireland. •Working in the “Production” area. Here, I prepared multiple kits for dispatch such as First-Aid and Maternity kits and other kits which were to be sent to the nearby Hospitals and Ambulances. •Helped with other duties such as maintaining overall cleanliness of the warehouse and bringing in deliveries to the store. Show less