Provide third level break-fix technological support to 400+ Justice Brand corporate end-users.Demonstrate proficiency and deep understanding of Active Directory, Exchange, Ivanti Management Suite, and all Microsoft Office products to ensure a quick resolution for business resources.Provide partnership with other information technology teams and departments within the company to launch new initiatives and set brand standards.Work closely with the engineering teams to determine which assets are no longer performing to expectation and patching according to Microsoft, Apple, and Ascena security standards.Work with Apple and Windows work stations, deploying upgraded operating systems and software packages to individuals to ensure they are able to perform their daily job requirements quickly and efficiently.Ensure company standards for operating systems, software upgrades, and security patches are met by using the Ivanti Management System.Assisted in the Windows 10 migration for Ascena and Justice Brand corporate endpoints.Provided direct support to the Identity and Access Management team creating new user accounts using the Oracle Identity Management systems.

Manager

Network Administrator