Stephen Eldredge Email & Phone Number

Boston, Massachusetts, US

• LastPass- password manager tool
• Supervise 9 CSMs and TRMs with over $12 million in ARR and $20 million TCV
• Coach and develop a team to achieve adoption goals, retention benchmarks, internal initiatives and KPIs
• Accomplished 101% renewal rate in first quarter of management with emphasis on large enterprise accounts
• Manage my own book of business of over $2.5 million in ARR consisting of Fortune 500 companies
• Collaborate cross-department with executives in support, product, engineering, sales, and others

Boston, Massachusetts, US

• Managed 25 large enterprise customers greater than $60K ARR while building strong executive relationships
• Communicated customer needs while being a liaison cross-department with sales, marketing, product, DevOps
• GRR of 100% in 2022; cumulative average 98% AR and OR was 99.15%
• Exceeded KPIs with superior onboarding, retention, expansion, deployment, and benchmarks for organization
• Created a mentorship program to onboard new hires and train cross-functional team members on success
• Understanding of my accounts health, predict risk, ability to maintain, grow, cross-sell and expand accounts

Boston, Massachusetts, US

• Managed and implemented over $4 million in business across 253 accounts across all segments of business
• Successfully delegated and assigned over $25 million in net new revenue to team members
• Continuously exceeded KPI metrics of adoption and onboard Rate of 100% year over year
• Managed renewal process for two products across business units; with follow-up information to leadership

Boston, Massachusetts, US

Boston, Massachusetts, US

- Generated $240,243.10 in new revenue; along with ranking number 1 throughout the country April 2018- Elected by management for competitive differentiation team, and LogMeIn insider (ambassador) program- Utilized consultative approach for new customers with password, collaboration, and online security tools

Mclean, Virginia, US

-Certified AdWords Consultant-Received highest level of accreditation through Google AdWords-108% of annual plan for 2016 and 1 of 5 employees to receive summer president club spiff over 125%-Develop presentations for potential customers, while displaying data analysis with consultative approach-Generated $19,669 MRR- and over $212K in new revenue over.

Boston, Massachusetts, US

- 104% annual goal in 2015- ISA of the year 2015- Educate prospects on athena’s products and services and sell the benefits to physicians and practice managers over the phone while trying to secure a product demonstration for a Sales Executive in the field.- Generate awareness in targeted markets, describe athenahealth’s services, and answer client.

Canton, Massachusetts, US

I work in the Emergency Department Management module for Meditech, implementing electronic health records (EHR'S) across the United States and Canada traveling 50-75% of the time. Dealing with federally mandated regulations (ARRA) I incorporate my past experiences to help create the most efficient system for hospitals. I train end users being doctors.

Obtained and implemented current member information into database for comprehensive Public Relation distribution using Microsoft ExcelDeveloped a PowerPoint presentation for World Tourism meetingPlanned, created and measured the impact of advertising, while focusing on key marketing strategiesAttended budget/grant meeting with the State Office of Travel &.

International Business/ Spanish, Business Administration And Management, General

Master'S Of Business Administration - Mba

Study Abroad, San Jose, Costa Rica