Stephen Gashoka Email & Phone Number

Nairobi County, Kenya

Nairobi, Kenya

- Carefully designed, tested and built new products and features that resolved issues and advanced software.- Worked closely with software and hardware teams to improve user experience and ensure reliable and secure data protection for our customers.- Led team of 4 developers for the development of a hybrid mobile application using ionic framework, Angular with a Django backend.- Developed and implemented an efficient ticketing system to monitor incoming service desk tickets, track incidents and troubleshoot issues.

Nairobi County, Kenya

- Built Restful APIs that served data to front-ends, based on dynamically chosen user inputs that was used for both staff evaluation and internal communication.- Built internal tool using NodeJS and Pupeteer.js to automate QA and monitoring of workstations software/hardware updates.- Reviewed code and conducted testing for 3 additional features on a Saas product.- Using selenium i built out a unit testing infrastructure for a client application that reduced the number of bugs reported by the client by 11% month over month.

Nairobi County, Kenya

- Diagnosed and resolved a range of software, hardware and connectivity issues while delivering technical training on hardware/software to end users.- Provide clients with information on available upgrades and troubleshoot computer-related problems for internal and external clients.- Administer all aspects of active directory group policy such as creating and managing end-user accounts using active directory.- Installed 120+ new PC workstations and laptops with Windows 10 and MS Office 365. Achieved zero downtime through cloud data redundancy during changeover.- Slashed update times for systems and software by 30% through automation.- Reduced downtime for 300+ machines by 22% by scheduling and performing regular maintenance of hardware and software.

Nairobi, Kenya

- Developed a Ruby on Rails extension for a website builder, enabling users to clone existing sites in under 20 seconds, dramatically increasing efficiency.

Nairobi County, Kenya

- Developed Mobile Application using Ionic Framework- Developed and maintained over 10 client's websites.- Diagnosed and resolved 20+ computer and printer problems.