Stephen Gross Email & Phone Number

New York, New York, United States

New York, New York, United States

New York, New York, United States

• Directed a team responsible for the KPI tracking of a client brand that generates over $9.5B in annual revenue. Over the course of 3 years, the team more than doubled in size to 15 individuals as the client's brand entered into multiple new markets. Outputs from this workstream informed various marketing strategy decisions & forecast estimations.• Led market research & strategy projects for multiple Fortune 150 brands spanning from demand estimation, product launches, customer segmentations, and content/messaging optimization• Drove content creation for a Marketing Excellence training project that was attended by 900+ clients in the APAC region. Trainings covered a variety of topics from insight generation approaches, strategic segmentation frameworks, and customer experience journeys

New York, New York, United States

Fairfax, Virginia

U.S. Department of State, Bureau of Consular Affairs: Research, Innovation, & Systems Engineering• Performed user experience analysis for a portfolio of applications used by the United States Bureau of Consular Affairs. These applications are responsible for the issuing and tracking of over 21 Million US Passports and 9 Million US Visas per year, and help generate over $4 Billion annually for the DoS.• Received training in both traditional Agile and Scrum project management methodologies.U.S. Department of Defense, Enterprise Blood Management System• Participated with cross-functional corporate growth team to explore potential opportunities with the Department of Defense. Upper management used analysis to vet contracts and draft bid proposals.• Designed a monthly dashboard deliverable that provides our client a visual analysis of important data changes and timeline updates for major deliverables.

Santa Monica, Ca

• Researched, designed and built a new trip projection model used to evaluate event and venue opportunities in the Southwest region, which aided in creating a path to profitability for Event Operations through accurate revenue projections. • Improved existing Southwest Event Operations P&L tracker to minimize the amount of manual inputs needed. Created visual dashboard that allowed for easy tracking of year-over-year growth at our partnered venues.• Proficiently used SQL, Excel, Tableau, and other company tailored software applications to monitor supply and draft driver communications.

Pittsburgh, Pennsylvania