Stephen Guillot Email & Phone Number
@volt.com
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Who is Stephen Guillot? Overview
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Stephen Guillot is listed as IT Support Specialist with a passion for helping people with all their tech needs at Restech Information Services, a with 22 employees, based in Thibodaux, Louisiana, United States. AeroLeads shows a work email signal at volt.com and a matched LinkedIn profile for Stephen Guillot.
Stephen Guillot previously worked as Support Desk Coordinator at Restech Information Services and IT Support Center Specialist at Restech Information Services. Stephen Guillot holds Google It Support Professional Certificate, It Support from Merit America.
Email format at Restech Information Services
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AeroLeads found 1 current-domain work email signal for Stephen Guillot. Compare company email patterns before reaching out.
About Stephen Guillot
I am passionate about teaching people technology and solving problems. Too many people are simply intimidated by their computers, afraid of breaking them or installing a virus. I love giving my clients the confidence to use their devices to the fullest extent, helping them get the most out of their computers or phones.I have extensive experience with Geek Squad providing excellent customer service and supporting our clients with their tech needs. My strong attention to detail and active listening allows me to better connect with my clients and truly understand what they're trying to accomplish. One of my strengths is having the patience to teach people how to use computers, therefore positioning myself to be the person they want to seek help from in the future.Since working in the corporate IT space, I've learned to work extensively with all Microsoft products including working with Sharepoint sites and troubleshooting problems in Exchange. I've gotten to work with a wide range of businesses learning their systems and helping their employees, from Orthopedic surgeons to CPAs and Banks. No problem is too small for to humor nor too big to scare me from trying to solve.You never stop learning, in tech and in life. I'm always seeking to improve myself, and enable others to be their best selves and grow with their technology.
Stephen Guillot's current company
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Stephen Guillot work experience
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It Support Center Specialist
Remote Systems Analyst
Solved end user tech problems with wide range of clients ranging from car dealerships to banking and dental surgery.Resolved on average 14 tickets a day with an average Crewhu score of 87% positive feedbackWorked with business owners identifying advanced problems technical problems and quickly determining a solution that works for what they need
Geek Squad Consultation Agent
Engaged clients by scheduling and communicating directly to identify their technical issues, and resolve Windows, Mac, IOS, and Android related repairs.Advised 20-25 clients daily, applying troubleshooting techniques to resolve hardware and software issues, resulting in increased Net Promoter Score (NPS).Deescalated frustrated clients by being empathetic and finding practical solutions to their problems, working with management to ensure satisfaction.Educated clients on products and services, using active listening to understand their technology needs while staying within budget, resulting in high consumer confidence in their purchase.Deployed client computers with requested software, installing all operating system updates and ensuring functionality.Tracked all customer repairs in the Internal ticketing system (NOVA), documenting problem results, and any follow up.Won the “NPS Hero” award based on client accolades in surveys, with an above 80% average approval rating.
Warehouse Manager
Facilitated closing and opening the store by setting tills and creating cash depositsMaintained warehouse by keeping it organized, clean, and ready for quarterly inventoryUtilized inventory technology to document inventory and verify accuracy of restocking orders
Colleagues at Restech Information Services
Other employees you can reach at restech.net. View company contacts for 22 employees →
Kevin Thompson
Colleague at Restech Information ServicesGreater New Orleans Region, United States
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Teknaf Samir
Colleague at Restech Information ServicesSaudi Arabia
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Joseph Yuratich
Colleague at Restech Information ServicesMetairie, Louisiana, United States
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Ricky Kerby
Colleague at Restech Information ServicesHouma, Louisiana, United States
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Brad Schoolmeyer
Colleague at Restech Information ServicesMetairie, Louisiana, United States
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Bill Luketich
Colleague at Restech Information ServicesMetairie, Louisiana, United States
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Carson Riess
Colleague at Restech Information ServicesMetairie, Louisiana, United States
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Bert Mendelson
Colleague at Restech Information ServicesMetairie, Louisiana, United States
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Charles Keller
Colleague at Restech Information ServicesNew Orleans, Louisiana, United States
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Cody Guidry
Colleague at Restech Information ServicesThibodaux, Louisiana, United States
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Stephen Guillot education
Google It Support Professional Certificate, It Support
General Education Diploma
Frequently asked questions about Stephen Guillot
Quick answers generated from the profile data available on this page.
What company does Stephen Guillot work for?
Stephen Guillot works for Restech Information Services.
What is Stephen Guillot's role at Restech Information Services?
Stephen Guillot is listed as IT Support Specialist with a passion for helping people with all their tech needs at Restech Information Services.
What is Stephen Guillot's email address?
AeroLeads has found 1 work email signal at @volt.com for Stephen Guillot at Restech Information Services.
Where is Stephen Guillot based?
Stephen Guillot is based in Thibodaux, Louisiana, United States while working with Restech Information Services.
What companies has Stephen Guillot worked for?
Stephen Guillot has worked for Restech Information Services, The Purple Guys, Best Buy, and Gaubert Oil Company, Inc..
Who are Stephen Guillot's colleagues at Restech Information Services?
Stephen Guillot's colleagues at Restech Information Services include Kevin Thompson, Teknaf Samir, Joseph Yuratich, Ricky Kerby, and Brad Schoolmeyer.
How can I contact Stephen Guillot?
You can use AeroLeads to view verified contact signals for Stephen Guillot at Restech Information Services, including work email, phone, and LinkedIn data when available.
What schools did Stephen Guillot attend?
Stephen Guillot holds Google It Support Professional Certificate, It Support from Merit America.
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