Stephen Hall Email & Phone Number

Glendale, Az

Phoenix, Arizona, United States

• Manage all operations for a small manufacturing company supplying security devices for a global market.• Lead a team of 7 employees.• Manage operational budget.• Process payroll, invoices, and manage vendor accounts.• Procure material and parts for production.• Hire and train all employees.• Developed and maintained a safety training program.• Developed and managed quality control program.• Schedule jobs and personnel.• Trained and motivated employees to perform daily business functions.• Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.• Introduced new methods, practices, and systems to reduce turnaround time.• Conducted audit inspections and independent checks to verify parts and materials.

Phoenix, Arizona, United States

• Managed 6 public-facing Waste Transfer Stations located in outlying areas of Maricopa County, with over 100,000 customer interactions annually.• Maintained Manager of Landfill Operations, M.O.L.O., certification through SWANA• Managed Waste Tire Contract with vendor for processing all Arizona State waste tires.• Supervised 10 employees located in remote locations throughout Maricopa County• Managed all cash handling operations including reconciliation and verification of deposits and implemented a new Point of Sale system that allowed for acceptance of credit cards and increased our data acquisition.• Operated a variety of heavy equipment such as loaders, backhoes, and grading tractors for loading material and maintenance/repair.• Project Management of various minor and major maintenance repairs• Performed Closed Landfill Gas and Water Sampling• Performed Stormwater Management and Regulatory Inspections• Maintained two operational budgets totaling $8,000,000: transfer station and waste tire operations.• Created a Training and Coaching program as department training coordinator.• Managed I/T-related projects, maintenance, and troubleshooting.• Created and maintained sales, productivity, and maintenance reports.• Developed department policies and procedures.• Field all customer service calls for the department.• Procure operational items/supplies using purchase orders and P-Card.• Maintain knowledge of statutes, laws, ordinances, and policies• Evaluated and streamlined operations.• Performed Outreach for recycling awareness.• Coordinated and supervised community household hazardous waste events

Phoenix, Arizona, United States

• Operated a variety of equipment used in roadway repairs such as loaders, backhoes, grading tractors, bobcats, water trucks, and dump trucks.• Performed roadway repair and maintenance along Maricopa County roadways.• Developed and maintained procedures for portable hydrant meters.• Maintained records of MCDOT maintenance operations• Conducted safety training.• Trained in diverse pieces of equipment and useful attachments to handle team needs.• Met project demands consistently through careful and consistent operation of heavy equipment.• Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.• Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.• Moved equipment between job locations using truck and trailer.• Assisted team in setting up and dismantling equipment and tools to use for construction.• Assessed work sites daily for potential hazards.

Phoenix, Arizona, United States

• Assist customers in processing material.• Accepted and processed cash payments.• Maintained sales log.• Processed deposit.• Performed routine maintenance.• Built trustful relationships with customers to encourage return visits.• Facilitated sales of services and goods.• Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.• Monitored and maintained an organized workspace, confirming efficient operations.• Removed safety hazards, soiled items, and trash from customer areas.

Phoenix, Arizona, United States

· Potable Water delivery service supplying drinking water and construction services to over 4,000 residents in the North Valley while leading a team of 14 employees.· Maintained full operational budget.· Maintained fleet of 7 commercial water trucks, 10 commercial water trailers, and 2 service trucks.· Processed payroll and deposits.· Procurement of all business-related items.· Maintained excellent customer service.· Hire and train employees.· Maintain Potable Water Certification through Maricopa County· Maintain vendor accounts and payments.· Bid and schedule all jobs.· Trained and motivated employees to perform daily business functions.· Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.· Maintain Class-B CDL

Phoenix, Arizona, United States

• Schedule and assign all work to various CNC machines and crew.• Manage shipping and receiving.• Maintain ISO 9001 certification.• Develop and maintain quality control programs.• Trained and coached employees to improve performance and skills.• Oversaw maintenance and repair of shop equipment.• Verified safe and proper operation of a wide range of power tools, equipment, and instruments.• Provided training, coaching, and support of staff members, resulting in elevated individual performance to boost service standards.• Supervised ongoing daily production phases.• Cultivated professional working relationships with peers and supervisors.• Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.• Managed staff hiring, training, and supervision.• Implemented policies and standard operating procedures for continuous improvement.• Troubleshoot equipment to reduce service calls and downtime.• Coordinated project workflows for departments.