- Assist with end-point protection updates on user and production computers- Assist with hardware and software issues including upgrades- Assist with help desk support, such as user administration, production system support and troubleshooting, online system and database support- Assist with IT Projects- Determining and assisting with the implementation of sustainable low-cost process improvements- Work in compliance with Stackpole Safety, Quality, and Environmental systems- In conjunction with different departments complete the implementation of automotive operating systems including APQP, PPAP, and QOS as per IATF 16949/ISO9001 standards as needed including: Online Systems and Databases- Coordinate continuous improvement initiatives

- Responsible for helping with technology repairs.- Ensured that customer donations are comprehensive and accurate while enhancing the number of donations goal per day.

- Performed complex technical functions on electrical systems including set up, operation, maintenance,calibration and troubleshooting.- Expanded client bases and built loyalty by establishing great relationships, promoting company services and products while delivering exemplary customer service.