Stephen Harclerode Ii Email & Phone Number

Colorado Springs, Colorado, United States

Responsible for warehouse logistics & planning, construction materials, inventory control, tool crib and safety equipment management. Oversees fleet management and DOT compliance. Acts as a purchasing agent for sheet metal, piping, field staff, and all PPE, including handling purchase orders. Responsible for vendor management. Coordinates all deliveries and completes other operational support duties as needed. Manages a team of 4-5 warehouse staff including hiring, training, mentoring, and scheduling.

Colorado Springs, Colorado, United States

Actively managed five independent departments including Lumber, Building Materials, Millwork, Hardware, and Tools. Provided superior customer service by assessing customer needs and providing solutions. Promoted available services to address customer needs. Oversight over daily activities of 10-12 hourly associates on the sales floor including front end, freight, delivery, and stocking. Responsible for training, mentoring, and coaching employees. Managed associate performance and ensured all departments had adequate coverage. Ensured merchandise was stocked and tracked. Reported relevant metrics for all employees and monitored project activities. Maintained a safe and secure work environment by conducting daily safety reviews, hazard management, and monitoring for theft and security risks.

Colorado Springs, Colorado, United States

Responsible for daily operations of the Colorado Springs site including managing P&L, budgets, and all operating costs. Completed all HR functions including hiring, orientation, training, payroll, performance management, and disciplinary action while operating within the guidelines of the company code of conduct. Mentored and managed 15-20 employees. Handled facility management and purchasing for the site. Performed community outreach to build partnerships in the community and build brand awareness. Provided a seamless customer experience by actively listening and engaging with customers to surpass their needs and earn their repeat business. Acted in a train the trainer role for the company and facilitated numerous new site openings. Streamlined existing protocols and participated in developing new initiatives for the company/brand.