Stephen Hards Email & Phone Number

Sutton In Ashfield, Nottinghamshire, United Kingdom

Field service role, working with Rail Passenger Information Systems across the UKSentinel Deputy Rail Manager

Loomis are a major cash management specialist in the UK and overseas including cash replenishment and maintenance of NCR, Wincor & Triton ATM's in a wide variety of locations including Garage Forecourts, Supermarkets and retail sites etc.As part of the Service team our role is to respond swiftly and securely to enable the financial institutions to provide constant and reliable ATM access to their customers.DutiesSwift diagnosis and repair of NCR, Wincor & Triton ATM'sMechanical, Electrical & Software Maintenance Close communications with relevant help-desks, Security & Financial InstitutionsComprehensive security clearance for handling customer cash Scrupulous attention to both site security and personal safety

ATM Field Service Enginner

IBM dealing with the ongoing requirements and demands to such companies as Boots, Asda, Arcadia Group, HMV and Mothercare to name but a few.As part of the High Volume Service team I would attend multiple sites daily across Yorkshire and the East Midlands in response to servicing client needs. As some clients SLA's were on a 4 hour turn around a high degree of personal management and flexibility were key to this role.DutiesHardware, software & networking diagnostics / repair Working closely with the scheduling department to maintain SLA'sMaintain high level of feedback to both IBM & Client help desksEnsure customer satisfaction at all timesOn call at evenings and weekendsLaptop, Notebook, Tablet & LCD repairs

Lantec UK IT Services, contracted to third party clients including Hanco Ltd & Fujitsu Siemens as an ATM (Cash Machine; Installation of Wincor & Triton ATM machines across the UKSoftware & Hardware upgrades / adjustmentsSite Surveys for installation eligibilityStaff training sessions for machine set-up and accountingPersonal Security Check for handling customer cash

East Midlands Computing Ltd offer an all round IT Support service to small to medium business's in the East Midlands. My position was primarily as a customer service engineer though due to the nature of the company my duties were many and varied.DutiesOn-site, workshop and remote support for hardware, software & ongoing customer needsBreak-Fix Maintenance on PC's and peripheralsOS Installation and repair (Win 98, 2000, XP, 2003 & Vista)Network set-up, design and installation on eCat5 & Wireless protocolsExperience of Sun Cobalt Raq4 & Plesk 8.x (Solaris & Linux Fedora Core OS)Domain administration including DNS, IPS etc

Whiteley Electronics specialise in Audio-Visual Information Systems for a wide variety of installations worldwide. As part of the service team my duties were as follows.DutiesRail : Customer Support for passenger information systems (PIS) on Turbostar, Electrostar, Notts Tram, London Underground & the Delhi Metro SystemRoad : Team Leader for the installation of public transport GPS tracking system in Kent UKOffshore : Installation and maintenance of Oil Platform Public Address / Emergency system, Ninian North Sea Oil FieldsOverseas : Partnering colleagues within the Engineering Design Department, commissioning new passenger information systems on the New Delhi Metro, India

Level 3 Diploma In Management, Business Administration And Management, General

Electrical Installation, City & Guilds

City & Guilds, Electronics

Education record