Stephen Harrigan Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

Cape Town, Western Cape, South Africa

As Technical Operations Manager, I managed the operations team within Adlytics, the real-time broadcast monitoring tool developed by Media Host. I lead in-depth data analysis of advertising broadcast detections, including reconciliations, auditing and data integrity, and compile business process documentation and business requirement specifications for internal and external clients. I also worked closely with Media Host’s clients to optimise the management of requested monitoring channels, conduct data analysis of client campaigns, and help train agencies on best-practice use of Media Host’s suite of systems and tools. I was also the direct liaison for client issues related to broadcast rights violations, non-detections of active campaign assets, and checking of broadcast streams for confirmation.

Cape Town Area, South Africa

Johannesburg Area, South Africa

Worked as the Business Re-Engineering Specialist within the Group Sales & Marketing division with the responsibility of leading technical projects, business analysis and system support.

Sabc, Radio Park, Henley Rd, Auckland Park, 2094

Acted as the Business Analyst within the Group Sales & Marketing unit with the responsibility of providing technical support to improve the processes and systems as well as working on critical projects as the Project Lead.

Responsible for supporting the business critical systems within LIVING TV Group (Virgin Media TV) and analysing the needs of the business and its customers and coming up with solutions to business problems. Involved in the management of multiple small projects to enhance the broadcast management system and advertising sales systems. Managing the work from initial request through estimation, approval, requirements, build and implementation.

Responsible for coordination and management of supplier relations, licence and asset management, supporting the project management processes, project administration, project reporting, and resource coordination.

Responsible for the management and control of the inventory throughout the DHL Exel Supply Chain U.K network. This would involve compiling and collating KPI Data / Physical Inventory and Cycle Count Reports for various blue-chip clients as well as publishing them directly to the customers and Senior Management of DHL Exel Supply Chain. The role would also involve one-to-one discussions and meetings directly with the client on behalf of DHL Exel Supply Chain.

Certificate In Business And Systems Analysis (Bsa), Business And Systems Analysis

Requirements Engineering

Business Analysis Essentials

Diploma, Multi Media Web Authoring

Modules Studied: XHTML and CSS, Web Authoring using Dreamweaver, JavaScript, Developing Multimedia Assets using Fireworks and Flash.

Education record