Stephen Haskell Email & Phone Number

United States

Springfield, Missouri Area

Springfield, Missouri Area

Organized and collaborated with a cross-functional deal teams to create custom BPO solutions.Developed a differentiated solution approach to our client's business requirements.Managed program timelines, resources and costs required to respond to client requests for proposals (RFP).Customized proposal solutions to demonstrate how TeleTech meets client's.

Springfield, Missouri Area

Responsible for helping the site achieve HP’s sales goals (gross sales in excess of $5,000,000)Provided sales leadership to 10 team supervisors and over 250 technical support/sales agentsCreated project plans and gave weekly updates to Senior Teletech and HP management.Created required training material, incentive plans and reports supporting project.

Springfield, Missouri Area

Trained new hire classes that outperform peers in the enterprise.Wrote training material and job aids that are used by the enterprise and move metrics.Managed process improvement projects when not in the classroomBecame the site Technical Sales TrainerHelped the training department exceed HP’s client training goals.

Springfield, Missouri Area

Managed distribution network of Cardinal, Fisher, McKesson and PSS.Developed and maintained relationships with leading equipment manufacturers ABX, Beckman Coulter, Olympus, and Tosoh. Determined the customer’s needs, designed solutions and closed sales of LabDAQ the industry leading Laboratory Information System by interacting with Distributor Reps.

Escondido, CA

Planned, implemented and managed the information technology for a nationwide laboratory management, equipment and supply company.Provided database administration and technical support for MS Navision (ERP), Xerox DocuShare (document management), Sybase RemoteWare (Poll data from remote labs), ADP eTime (web based time card), and custom billing.

Greater San Diego Area

Responsible for all network equipment, computers, servers and internal customer support for 4 sites in the San Diego and Tijuana, Mexico area.Hired, trained and managed a team of engineers and technicians supporting all sites.

Bachelor'S Degree, Computer Science

Master Of Business Administration (M.B.A.), Technology Management